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They are always friendly and greet you with a smile. The doctor did not push new contacts or glasses on me and the doctor was honest that my vision had not changed. They worked with my vision insurance to ensure proper billing. Since I have an eye disease, they were the only eye care facility that treated it with contact lens!!! Now my entire family is a Visual Perception family!!!
Always a great experience! And I can SEE AGAIN; 😎
This is hands down, the best eye doctor's office I have ever visited. Went for a check up after getting PRK the year before (at a LASIK Institute in Farmington) and everything went very quick. I am a new patient at Visual Perception and from the very start (filling out preliminary paper work) to leaving the office, everything took only 50 minutes. There was VERY little waiting time and the staff was extremely nice and made my first visit very comfortable. Highly recommend!!
If I could give NO stars I would. Felt like they weren't from small town eye care to corporate care. Everything is about the copay, billable service and return visits so you are stuck paying multiple co-pays and being inconvenience with the fees and additional visits...then they say it's "how your insurance works!" Instead of calling it what it is...a way to charge more because in the past only one visit was needed to do a full eye exam and field testing. Time to find a new less billing oriented eye doctor.
Patients rate their satisfaction with clinic facilities on average 4.28/5.
Patients rate their satisfaction with staff communication at the clinic on average 4.28/5.