Ive been left on hold for 20 minutes. Ive left after having work done and been in more pain, i was left with a void/hole between a filling, ended up with a dental abcess, had an appointment for two weeks that i paid 100 dollar deposit on, only to show up being told i dont have an appointment. Some of the people here know whats theyre doing. I felt some of them took me seriously but majority of them seem to just be going through the motions. Im not impressed and pretty disappointed after dropping thousands of dollara and still being left in pain.
Great service. They won't shame you for less than compliant dental care. Family owned
The absolute worst dental practice I've ever had. They are unbelievably rude, and have no respect for your time. I learned a valuable lesson after being told I couldn't be seen because of an oustanding bill that I had no knowledge of. Walked in for a cleaning and unbeknownst to me im being made aware of an alleged bill that I haven't seen. The staff member who claimed to be the manager, inform me it's a bill from a service I received 6 months ago. I had several appointments between the the 6 month period and not one mention of a overdue balance was mentioned and I was rudely told by a Manager (Amanda) you need to contact billing in Florida but, it's policy "sorry". Well policy just loss you a patient. It's evident they don't care or value their patients. She basically called me a liar and told me you can leave because you owe us money. PLEASE TAKE YOUR BUSINESS ELSEWHERE NOT WORTH THE HASSLE OR THE DISRESPECT.
I can only comment on my personal experiences here. I have had no issues here. I had a root canal done in Annapolis by Dr. Berman. and the rest of it done at Ulery. The staff is great and courteous. I dont have anything negative to say about them. The root canal I would recommend going to Dr. Berman all day! The best experience with any dental work i've ever had.
Dr. Ulery and his staff are 5 stars!!! I feel like the only patient they have have. Dr. Ulery did a crown today and must have asked me ten times if I was ok. I'm not dentist shy either. They put me on a reasonable payment plan and worked with my other physician. Kudos to his staff, Lori, also.
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