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This review is LONG overdue, and I have so many wonderful things to say about Twinbrook Dental Center so I hope I don’t run out of room! I’ve been a patient of Dr. Dalal’s for over 10 years after I was referred to him by a friend who raved about him and his staff more than I could understand at the time, because I had a terrible fear and dislike of the dentist and everything related to it. At her coaxing, I gave them a try and I can’t tell you how happy and fortunate I feel that I did. Dr. Dalal and the staff at Twinbrook Dental are no doubt professional and skilled at what they do but what stands out even more is the level of service and comfort that they provide and their commitment to absolutely wanting you to have a positive atmosphere and experience while receiving their extraordinary care.
The little things that they do that they probably don’t even realize, make such a difference. I am not always an easy patient and I know that haha but both Dr. Dalal and Peter’s patience and care really show through in their gentle and kind manner. They both truly have a special quality and gift in being able to make you feel relaxed and comfortable in a situation when you wouldn’t naturally be. They go out of their way to assure your happiness.
I could write a whole paragraph on Gina and Sue also, who run everything in the office so effective and efficiently. Gina manages the appointments, calls and sends the reminders, I even recently got a birthday text from the office! She has all the billing and insurance answers I’ve ever asked and has even found or suggested less expensive solutions for coverage of services that I didn’t even question. She is super sweet and friendly and remembers everything and everyone! The entire staff is always looking out for you and it is genuine. They make you feel like an old friend or family. Thanks to them all for a wonderful experience all these years if I haven’t said it before, and if you are reading this and considering a new dentist, make the appointment today! You will love them and never be sorry!
I have been going to Dr. Dalal for many years and I can not say enough of the level of service I get from and his staff. I live in the Leesburg area and I bypass many other doctors to make sure that I get the best service, when it comes to my health at my age it is important to go to someone who knows what they are doing. I will and have recommended Dr. Dalal and his practice to anyone who is in need of a well knowledgeable and caring dentist.
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