Not a good experience, despite booking appointments each n every time still have to wait for hours n hours to see the doctor for my wife. Shortage of nursing staff and they are performing multiple tasks at a time, patients without appointments going directly to doctors room and patients with appointments waiting outside waiting for the call. The appointment system should be totally removed because we are scheduling our time accordingly, but once you enter the clinic there is no definite to get out...
Called today 27/12/17 now to book appointment with GP and they said for GP we cannot book appointments, i told them it will take more than one hour then to wait for the turn and they simply said yes you have to do.
What type of services you are giving?
Very bad service . I called 9.50 pm for an appointment with paediatrician for my baby severe stomach pain and the are not at all ready to listen and not ready to give any chance . Even doctors are available until 11pm . I request them and they refused. Clinic and hospital should be service oriented ..I request I will come and wait until the last patient. At this time only this clinic is having paediatrician and that too they are not helping
Finally, i have decided never ever go to ajman thumbay clinic, reason is only that people cant wait for 5 hour just to small checkups ,....
poor less experienced doctors and heavy fee charging, i paid 500 for check and medicine/tests but after taking all medicines my problem increased instead of decreasing, i also went for follow up, doctor changed the medicine but still no change then i went to other hospital/doctor who gave me the correct medicine.
To get to the doctor you need to go first in the reception desk where you wait for your turn and wait until the file is filled, then go to the second floor in another reception desk there yet wait until the queue passes and fill your papers then go down again (that all will do with baby) and only then the doctor will take you. After putting the tests, no one called and did not say the results. Only there was a call that I left my feedback about the service. I did not wait for the call on the results of the analyzes. I came myself .. And again you need to go to the reception desk with your results to fill out the file again. I do not remember why such difficulties with files and papers. Still nobody call for results my tests and i didn't get doctor for consultation because i come before close ONLY 40 min ( 5:20 PM)