Provided me with wrong sized contacts, a year supply which isn't cheap
I paid a fitting fee and for an entire exam
Had problems wearing them for weeks. Just thought to check my old rx, and saw wrong size.
I call and they tell me no refund, no credit of any kind and that *I TOLD THE DOCTOR MY SIZE* this never happened, and they also are supposed to Fit your eye !!!!!!
And then the front desk lady was rude as he'll on the phone.
This store really deserves better reviews. I've been a consistent customer for years and I've never had an issue with this place. The staff is friendly, the eye exams are brief, and the assortment of choices in this store is large. I find reliable glasses every time I go, and I'm in and out pretty quickly. Prices are kinda expensive but that's just the sad reality of all retail items, including eye-wear. Eye exams are the same price as Walmart though.
I purchased a Groupon for a free eye exam and $200 of the purchase of glasses or contacts. I couldn't have been more pleased. I made an appointment for a... Read more at Yelp.com.
The girl did not know much about the glasses when i asked how long they'd take to be ready she gave me a broad answer of it didn't take that long and we will call you when they're in. I never received a call that they were ready so 9 days later i call and she says oh they came in a few days ago! A call would've been nice
Staff were unfriendly, slow, and not brilliant . The doctor, on the other hand, was understanding and pretty quick. A little bit pricey, especially compared to my usual walmart optologists.