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I was very upset this morning after going for my yearly eye exam. Once I got to the office and checked in I was told that my exam would not be covered because I had an exam few weeks ago. I told the office person that the information is not correct and I was told that it is my job to check my insurance. I called my insurance to find out the problem and was given a different story. Nevertheless my year would not be eligible until 12/5. When I question the inconsistency I did not received a positive feedback. I left the office without been seen and no apology for wasting my time or the incorrect insurance information given. I have been going to this office for years and this is the first I felt like finding a new provider. The front desk workers are very unprofessional and don’t know how to deal with people. I left the office very upset.
Never again. The worst wait at a doctors office. Staff is unprofessional. Called to see why my son wasn't seen yet and was put on hold for 6 minutes. Yet alone my 6 yr has been sitting there with my mom since 245pm and it's now 419 has not been seen. My other son is done and restless. Will be looking for a new place soon.
Solinsky EyeCare, LLC
Booked an appointment for my daughter via phone in Aug 1st week. Eye Check up was scheduled for Sep 30, 2017. Went for the eye check up, got to know that they forgot to note the appontment in their system.
It's easy to say, sorry. Though didn't mean anything.
Really professional behavior!
I have been a very satisfied patient or Dr. Solinsky for 25 years. Early-on he carefully examined my very near sighted eyes. During a routine exam of my son Dr. Solinsky spotted a problem sent him a retinal specialist on the same day. The next day the specialist operated on his eye preventing a detached retina.
When I needed cataract surgery, Dr. Solinsky offered me mono-vision. That is different corrections in each eye: one eye's correction optimized for close objects, the other for distant objects. This leads to perfect vision without glasses or contact lenses. The surgery was a complete success.
The staff is great too.
Dr. Solinsky was very patient with me - especially during the procedures. He listened to my concerns and answered my questions. The staff is friendly and knowledgeable. Overall, a wonderful experience. It is great to be able to see without glasses or contacts. I would not hesitate to recommend him.
Great response time. I called Saturday morning for an emergency visit - I scratched my eye and received an appointment within the hour.
*note, they are... Read more at Yelp.com.
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