I had my first appointment at sierra springs dental at 10:00 am for a cleaning and appointment with the dentist. When the hygienist was done they sent me back to the waiting room to wait. I waited for half an hour and then asked if I'd be seeing the dentist soon. They assured me I would. I waited another 20 minutes and then was called into the office by a manager who told me a bunch of irrelevant information about why I was waiting so long. She told me I needed to leave and come back in order to see the dentist. I was very frustrated however I agreed. She told me to come back at 1:20 then changed her mind and made it 130 so that I definitely wouldn't have to wait again. I came back at 1:25 and at 2:00 PM I still hadn't seen the dentist. Finally when I asked again I was taken back to see the dentist. I needed x-rays done and one girl was training another on how to take them for me. She left the new girl alone and she took about six x-rays that apparently were not needed. The other girl finally came back and checked on her and told her she didn't need to take all of those. I asked her if it was dangerous to have too many x-rays. She said it was fine because they were digital. She took an additional two more X-rays. Finally I did see the dentist who seemed fine however I won't be back with them again. Also, twice when I had to wait there were not enough chairs in the lobby so I had to stand while waiting.
The staff here are wonderful! Very fast and friendly service. I choose this place upon recommendation and also because they are open pretty late on weekdays (8PM). Always running on time! Would recommend Sierra Springs Dental to anyone
Each and every staff member I came into contact with was extremely helpful and polite. Scheduling my next appointments was quick and easy and the receptionist was very kind. Had several fillings in a day and the dentist and assistant made sure I was comfortable and as relaxed as I could be!! Very happy with every experience I have had at this dental office! 5 stars!!
Everyone at Sierra Springs Dental is very kind, helpful and really put you first. I needed work done but my benefits didn't cover it all so the ladies in the office were able to work out a schedule with me so that I could get the work done that I needed but still space it out so that I didn't have to put a lot of money out. They are also very accommodating with appointments that work with your schedule. I would recommend everyone to go here. Thanks everyone at Sierra Springs you are awesome!
For someone such as myself who feels anxious and nervous around going to the dentist, I want you to know how at ease I felt when I walked into Sierra Springs Dental. I really needed a dentist and dental office I could trust and feel comfortable at. The office was very professional and clean. The staff are so friendly, caring and helped put my mind at ease. You could tell that they really do care for each and every patient who comes in and ensures that they have a positive experience while at their office. I was so satisfied with the results of my dental work, I won't go to any other dentist. I highly recommend Sierra Springs Dental to anyone who is looking to become a part of a valued, dental family.