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Top Dental Clinics > Vietnam > Hà Nội > Hanoi > Serenity International Dental Clinic

Serenity International Dental Clinic

4.1 GCR Quality Score (Learn More)
GCR Accredited

About

About Serenity International Dental Clinic

Serenity International Dental Clinic is run by an international team of Western-trained dentists with ISO-accredited facilities. It is rated as the best dental clinic in Hanoi by expatriate community - NewHanoian All of our dentists have undergone extensive training in France, Bulgaria and frequently attended enrichment courses in Australia and Korea to acquire the latest and most advanced techniques available. Moreover, we promote a culture of continuous improvement and learning. Foreign experts from France and Korea are invited regularly to work and exchange professionally with our doctors and team members. This strong partnership also provides educational opportunities and professional growth as we work together on behalf of our patients’ needs. At Serenity International Dental Clinic, we adhere to all North American healthcare standards and our infection control procedures is compliance to the U.S. Centers for Disease Control and Prevention's guideline on infection control procedures for dental health-care settings. Additionally, we abide by regulations for radiation safety (X-ray equipment and its use) and for proper disposal of biomedical waste. Serenity International Dental Clinic is located in center of the Hanoi Old Quarter close to Hang Than Street, Van Xuan Park, overlooking down to West Lake, the Old Long Bien bridge and Red River. Additionally, with less than 10 minutes walk to Hoan Kiem Lake and 3 minutes to Dong Xuan Central Market, you can have easy access to restaurants, shopping areas and historical sites around Old Quarter of Hanoi.

Accreditation

GCR Accreditation badge

This clinic has officially proven to have a level of expertise, facilities, services & patient responses well above current international clinic standards.

Learn more about the GCR International Accreditation.

Expertise: Expertise score 3.5/5 (+37% vs country avg) )

Key dental treatment metrics


Success metrics data are not available for this clinic.

Doctors & Staff

The clinic staff at Serenity International Dental Clinic includes range of specialists from variety of departments such as Implantology, Restorative dentistry, Endodontics, General Dentistry (Dental Assistant), Orthodontics, and Prosthodontics.

Languages spoken at the clinic include English, Vietnamese, and French.

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Dr. Tran Lam, PhD (10 years of experience) years)
  • Bachelor of Dental Surgery (Hochiminh Medical University)
  • Doctor of Dental Surgery (University Of The Mediterranean Aix-marseille Ii)
  • Accreditations: ICOI - International Congress of Oral Implantologists (International)
  • Specializations: Implantology
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Dr. Huyen Nguyen (9 years of experience) years)
  • Bachelor of Dental Surgery (Hanoi Medical University)
  • Specializations: Prosthodontics
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Dr. Emily Nguyen (9 years of experience) years)
  • Bachelor of Dental Surgery (Hochiminh Medical University)
  • Accreditations: ICOI - International Congress of Oral Implantologists (International)
  • Specializations: Implantology and Restorative dentistry
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Cong Nguyen, DDS (8 years of experience) years)
  • Doctor of Dental Medicine (Ho Chi Minh City University of Medicine and Pharmacy (VN))
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Dr. Phuong Vu (7 years of experience) years)
  • Bachelor of Dentistry (Hanoi Medical University)
  • Specializations: Prosthodontics
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Ho Viet, MSD (5 years of experience) years)
  • Master of Dental Science (Université René Descartes (Paris V) (FR))
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Dr. Phuong Le (4 years of experience) years)
  • Bachelor of Dentistry (Hanoi Medical University)
  • Master of Dentistry (Western Sydney University)
  • Accreditations: WFO - World Federation of Orthodontists (International)
  • Specializations: Orthodontics
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Dr. Lily Hoang (4 years of experience) years)
  • Bachelor of Dentistry (Hanoi Medical University)
  • Specializations: Endodontics and General Dentistry (Dental Assistant)
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Dr. Ivy Mai (3 years of experience) years)
  • Bachelor of Dental Surgery (Hochiminh Medical University)
  • Specializations: General Dentistry (Dental Assistant)

Top procedures at the clinic

This clinic specializes in following dental procedures such as dental implants, root canal, and dental bridges along others with the technological support such as 3d cone beam x-ray (cbct), cephalometric x-ray (ceph), panoramic x-ray (opg), t-scan (digital bite recording), and computer assisted anesthesia system devices for diagnosis., and a 3d milling of crowns (cerec), digital shade-matching, apex locator, interoral camera, and ozone therapy items medical treatment facilities.

Dental Bridges
Dental Crowns
Dental Implants
Dental X-ray
Inlay / Onlay
Root Canal
Teeth Whitening
Tooth Extraction
Veneers

Feedback: Feedback score 4.7/5 (+10% vs country avg) )

Serenity International Dental Clinic reviews

4.7 (1002 reviews)
100% patients recommend clinic

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Latest reviews

I was on holiday and had the worst toothache of all time and ...

I was on holiday and had the worst toothache of all time and needed a root canal done, and the team at serenity dental hanoi were so professional, efficient and friendly and had it sorted in the shortest possible time frame, and so i was able to enjoy the rest of my trip. i can't thank them enough for being so wonderful. they explained everything to me, were very gentle and thorough and i would 100% recommend them to anyone

By Jane (Published about 2 months ago on )
Rất dễ thương và chuyên nghiệp. Mình tới trễ 30 phút nhưng nh...

Rất dễ thương và chuyên nghiệp. mình tới trễ 30 phút nhưng nhân viên tiếp đón vẫn niềm nở. bs thì giải thích tận tình, khi làm răng rất nhẹ dịu, êm ái :)) cám ơn serenity dental clinic.

By Le (Published about 2 months ago on )
Dịch vụ chuyên nghiệp, bác sĩ nhiệt tình, chứ đáo!

By Xuân (Published about 2 months ago on )
Dịch vụ và nghiệp vụ rất ok!

By Nguyên (Published 2 months ago on )
Such an amazing service! Super professional and with high qua...

Such an amazing service! super professional and with high quality equipment! can't wait for my next visit to the clinic, thank you so much for everything will definitely recommend it

By Juanse (Published 2 months ago on )
The care at Serenity is top class. From the minute you walk i...

The care at serenity is top class. from the minute you walk in and are greeted pleasantly and politely it feels like you are in the hands of professionals.
i had an excellent teeth clean and 2 crowns. a lot of care was taken to make sure they fitted perfectly and i am very happy with the outcome. they feel like my old teeth only better!!
everything is clean and hygienic.
i would recommend serenity without hesitation!

By Sue (Published 3 months ago on )
Few weeks ago I have been in Hanoi and fell in love. During o...

Few weeks ago i have been in hanoi and fell in love. during one evening i broke one of my back teeth. i checked the internet for a good dental clinic. i found this one and wrote an email. at the next morning i got an answer with an appointment at same day.
i was a little bit sceptical - is it good to go to the dental clinic in vietnam? maybe they don't have the same standard like in western countries.
finally i was really surprised about the good organisation, the high standards and the doctors. everybody spoke english and the doctors really well. now my treatment is two month ago and i'm really satisfied. i had absolutely no problems or pain during the treatment until now.
i can recommend this dental clinic !!!

By Rob (Published 3 months ago on )
Briliant care.Staff were so friendly, warm and honest.Explai...

Briliant care.staff were so friendly,
warm and honest.explained in detail of procedure and status of my teeth at each visit.very proffestional.during and after dental procedure, nurse even gives you a massage around the neck! joined the staff for yoga on tuesdays and thursdays.amazing value.from now on it will be my only dentist (for any major work that needs doing) i will be visiting.thankyou serenity.

By Nigel (Published 3 months ago on )
By Hải (Published 7 months ago on )
I have a huge phobia of the dentist and they were so brillian...

I have a huge phobia of the dentist and they were so brilliant and patient with me. the staff are all super friendly and always made me feel a lot better! will recommend to everybody!

By Emma-lee (Published 9 months ago on )
 
1-10 of 35 recent reviews
GCR.org

Facilities: Facilities score 5.0/5 (+20% vs country avg) )

Medical Facilities

  • Cephalometric X-ray (CEPH)
  • Panoramic X-ray (OPG)
  • 3D Cone Beam X-ray (CBCT)
  • APEX Locator
  • Intraoral Camera
  • Ozone Therapy
  • On-site AED (Automated External Defibrillator)
  • Computer Assisted Anesthesia System
  • Digital Impression Taking
  • DIAGNO Pen
  • JVA (Joint Vibration Analysis)
  • Laboratory: Lab: In the clinic (within or 200m)
  • Individual Articulator (Face Bow)
  • Intraoral X-ray (Bitewing)
  • T-Scan (Digital Bite Recording)
  • 3D milling of crowns (CEREC)
  • Digital Shade-Matching

Non-medical facilities

  • Air conditioning (all treatment rooms)
  • Children play area (in clinic)
  • Disabled patient access
  • Free private parking
  • Medical training room (in clinic)
  • Post treatment relaxation room available
  • Recovery room

Services: Services score 4.5/5 (+40% vs country avg) )

Patient manager

  • Available 24/7

Service Transparency

  • After-care sheets provided
  • Price list displayed clearly on premises
  • Transparent billing / Detailed invoices
  • Written treatment guarantee provided

Clinic communication

  • 24/7 telephone support
  • Active Facebook page
  • Active Twitter account
  • Active website
  • Active Youtube account
  • Automated SMS / Email reminders for appointments
  • Online complaints / feedback system
  • Patient portal
  • Self-appointment booking
  • Treatment follow-up call
  • Treatment follow-up email

Patient Services

  • Free assistance with arranging flights to clinic
  • Free assistance with arranging local accommodation
  • Free assistance with arranging visa
  • Free Online Consultation
  • Free sightseeing tours

Free Services

  • Dental hygiene session
  • Free Wi-Fi (all areas)
  • Own music can be played during treatment
  • Public transport less than 5 mins walk
  • Temporary crowns
  • Weekend appointments available (Saturday & Sunday)
  • Welcome pack provided / complimentary gifts
  • X-rays (all)
  • X-rays (intraoral only)

Location

Address:

Nguyễn Trường Tộ 19 Hanoi Hà Nội Vietnam (Get directions)

Open hours:

Mon: 08:30 - 18:00
Tue: 08:30 - 18:00
Wed: 08:30 - 18:00
Thu: 08:30 - 18:00
Fri: 08:30 - 18:00
Sat: 08:30 - 17:00
Sun: closed