They will try to find out how much they can charge you once you put your foot at the place. They are such a greedy!! I was charged way more than I was supposed to be..they keep bring you something to pay out of your pocket. They said they are expert on insurance information and can provide insurance advice appropriately. They did my filling and two crowns.. etc..
They just called me..they had found out that one of my filling treatment was not covered by insurance since they use white material!! They never informed me ahead of time that my WHITE filing would not be covered by insurance neither asked me there are any other options if I could have chosen SILVER which is covered by my insurance!!..
They also said that it's my responsibility to knew the WHITE filling would not be covered by my insurance.. I did not even know until today that I HAD TO INFORM MY DENTIST THAT DO NOT GIVE ME THE WHITE FillingG!! BECAUSE IT IS NOT COVERED BY MY INSURANCE!!
How many people would pay attention detail about their insurance. If they stab patients back like this, can we trust our DENTIST in the future!!!??? Stay away this place and never ever go!!
This is place is dishonest
They call you with a 50 dollars cleaning and exam
After that try to high price work to be done without a cleaning but first work that u need
If you disagree still u have to pay X-rays
If not we keep sending u a bill with higher exam and send another one triple the amount to collections
So sad this place is still open full of operators to rip you off than dental workers
Great staff!! Dr.Musmar always listens, is very helpful and extremely courteous!!
New to the area and was referred by my insurance company. Went in for a regular 6-month cleaning in October. They gave me a $40 fluoride treatment without asking me that I had to pay out of pocket. Months later I received a bill for $369.00 in February. I had to call them to submit it to my insurance company. I got calls and letters from Reflection weekly saying that I didn't have insurance. I literally had to do their job for them and be the middle man with my insurance company to get it paid. All around bad business practices. Also during my visit I waited in the lobby for close to two hours
I've been to a lot of dentists over the years, including family friends as a child and a teenager. The dentists at Reflection Dental remind me of the dentists who looked out for my family through the years. I am so glad to have found Dr. Le, and Dr. Musmar is fantastic, too. Highly knowledgeable, very personable, and patient-focused. I've had cleanings, fillings, and am in the Invisalign process now. The staff is great, too.
The worst part of the experience at Reflection Dental is the Christmas music all December, but I just don't like Feliz Navidad or Elvis all that much.
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