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Top Dental Clinics > Croatia > City of Zagreb > Zagreb > Poliklinika Bagatin (Dental)

Poliklinika Bagatin (Dental)

4.0 GCR Quality Score (Learn More) | GCR Accredited
Dental clinic in Zagreb, Croatia. | 64 reviews | Ranked 44 globally.

About

Poliklinika Bagatin is one of Croatia´s leading multispecialty clinics, with over 20 years of experience providing patients with high quality health and aesthetic services in the fields of dentistry, plastic surgery and dermatology. The clinic offers a one-stop solution for a wide range of conditions by using a variety of aesthetic, dermatological and dental treatments aimed at correcting facial features, removing signs of ageing and maintaining the skin´s beauty.

GCR Expert visit

GCR team members visited the Bagatin clinic in May 2016

This clinic is located in a high rise block which also serves as the "double tree" Hilton Hotel. Obviously, the clinic has a 4-5 star feel about it, and it's obvious that this newly built setup holds to all hygiene standards and is impeccably clean and bright.

Patients have access by lift either from the hotel or a separate entrance to go up to this large cosmetic clinic, which not only excels in the field of dentistry, but other forms of cosmetic surgery and dermatology as well.

This clinic started with 2 brothers 21 years ago, and has since expanded to almost 70 members of staff and has treated over 9000 patients from 20 counties.

The dental centre of the clinic has an emphasis on aesthetic dentistry, oral surgery, implantology, and 3D diagnostics.

It was a plesure to hear, as a GCR assessor, that the clinic holds monthly training sessions for all staff called the "Bagatin Academy" as well as team building and CEO panels for team questions.

It is currently a 2-chair clinic, with minimal lab facilities, however is due to expand in the next few months to a 4 chair clinic with extensive laboratorial facilities.

Certainly a competent unscale clinic, and from what i've seen so far, is unchallenged in the Balkan region.

Expert verdict: Highly Recommended Internationally Accredited Dental Clinic

Accreditation

GCR Accreditation badge

This clinic has officially proven to have a level of expertise, facilities, services & patient responses well above current international clinic standards.

Learn more about the GCR International Accreditation.

Expertise: Expertise score 3.6/5 (+37% vs country avg) )

Key dental treatment metrics


Success metrics data are not available for this clinic.

Doctors & Medical Staff

Languages spoken at the clinic include English, German, Croatian, Italian, and Serbian.

Doctoriconlarge
Krešimir Doblanović, DMD (17 years of experience) years)
  • Doctor of Clinical Dentistry (School Of Dental Medicine At The University Of Zagreb)
  • Accreditations: HSK - Croatian Dental Chamber (Croatia)
  • Specializations: Implantology, Conservative dentistry, Cosmetic dentistry, Stomatology, Dental Surgery, and Oral and Maxillofacial Surgery
Doctoriconlarge
Mirna Munitić, DMD (16 years of experience) years)
  • Doctor of Dental Medicine (School Of Dental Medicine At The University Of Zagreb)
  • Accreditations: EPA - European Prosthodontic Association (International), HSK - Croatian Dental Chamber (Croatia), and ADA - American Dental Association (US)
  • Specializations: Functional Aesthetic Dentistry, Endodontics, Prosthodontics, Conservative dentistry, Cosmetic dentistry, and Stomatology
Doctoriconlarge
Marin Radić, DMD (12 years of experience) years)
  • Doctor of Dental Medicine (University of Zagreb School of dental medicine)
  • Accreditations: HSK - Croatian Dental Chamber (Croatia)
Doctoriconlarge
Ivan Sertić, DMD (7 years of experience) years)
  • Doctor of Dental Medicine (School Of Dental Medicine At The University Of Zagreb)
  • Accreditations: HSK - Croatian Dental Chamber (Croatia)
  • Specializations: Endodontics, Conservative dentistry, and Stomatology
Doctoriconlarge
Majda Plišić, DMD (6 years of experience) years)
  • Doctor of Dental Medicine (School Of Dental Medicine At The University Of Zagreb)
  • Accreditations: HSK - Croatian Dental Chamber (Croatia)
  • Specializations: Prosthodontics, Conservative dentistry, and Stomatology
Doctoriconlarge
Iva Japundžić, DMD (1 years of experience) years)
  • Bachelor of Dentistry (University of Zagreb (HR))
  • Accreditations: HSK - Croatian Dental Chamber (Croatia)

Top procedures at the clinic

This clinic specializes in following dental procedures such as dental implants, veneers, and dental bridges along others with the technological support such as panoramic x-ray (opg), 3d cone beam x-ray (cbct), t-scan (digital bite recording), on-site aed (automated external defibrillator), and individual articulator (face bow) devices for diagnosis., and a , 3d milling of crowns (cerec), hard laser, digital shade-matching, and apex locator items medical treatment facilities.

Braces / Orthodontistry
Dental Bridges
Dental Crowns
Dental Implants
Dental X-ray
Gum Disease / Gingivitis
Inlay / Onlay
Teeth Whitening
Tooth Extraction
Veneers

Feedback: Feedback score 4.4/5 (+12% vs country avg) )

Poliklinika Bagatin (Dental) reviews

4.4 (64 reviews)
100% patients recommend clinic

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Latest reviews

The best staff. Everyone is so nice and helpful, the office/e...

The best staff. Everyone is so nice and helpful, the office/equipment are state of the art. I'm beyond satisfied will all my results. I will be going back for all my future needs! ps - I'm comparing this to doctors office's in Scottsdale AZ, and this is really top of the line work and care! Thank you!

By Emma (Published ago on )
Very professional service. I would say it fits the price you ...

Very professional service. I would say it fits the price you pay. Top location, staff and relations with customers.

By Hrvoje (Published ago on )
A great dentist experience. Top of the line experts, very ple...

A great dentist experience. Top of the line experts, very pleasant surroundings and state of the art technology.

By Gorana (Published ago on )
The specialists are experienced, professional and with very d...

The specialists are experienced, professional and with very developed soft skills. The staff very helpful and welcoming, and the location beautiful. If you're afraid of the dentist, after this you won't be.

By Ana (Published ago on )
Amazing experience! Staff and facilities are very professiona...

Amazing experience! Staff and facilities are very professional! Thank you so much Dr Snjezana Kramaric for your incredible bedside manner and attention you gave during my procedure. I have had lip injections two other times in the US and this time was by far the least painful and most successful! There was zero bruising after the treatment and very little discomfort. My lips look absolutely beautiful now! I would highly recommend this clinic and their providers to everyone! Thanks again for a wonderful experience!!

By Samantha (Published ago on )
 
1-5 of 5 recent reviews
GCR.org

Facilities: Facilities score 4.5/5 (+27% vs country avg) )

Medical Facilities

  • Panoramic X-ray (OPG)
  • 3D Cone Beam X-ray (CBCT)
  • APEX Locator
  • Hard Laser
  • Intraoral Camera
  • Soft Laser
  • CAD/CAM Technology
  • On-site AED (Automated External Defibrillator)
  • Laboratory: Lab: In the same town / city
  • Individual Articulator (Face Bow)
  • Intraoral X-ray (Bitewing)
  • T-Scan (Digital Bite Recording)
  • 3D milling of crowns (CEREC)
  • Digital Shade-Matching
  • Waterlase

Non-medical facilities

  • Air conditioning (all treatment rooms)
  • Cinema / movies played during treatment
  • Clinic has lake / beach / park access
  • Disabled patient access
  • In-clinic accommodation with private bathroom
  • Medical training room (in clinic)
  • Offsite accommodation available (free)
  • Post treatment relaxation room available

Services: Services score 4.4/5 (+80% vs country avg) )

Patient manager

  • Available 24/7

Service Transparency

  • Aftercare sheets provided
  • Price list displayed clearly on premises
  • Transparent billing / Detailed invoices
  • Written treatment guarantee provided

Clinic communication

  • Active Facebook page
  • Active Instagram account
  • Active Twitter account
  • Active website
  • Active Youtube account
  • Automated SMS / Email reminders for appointments
  • Online complaints / feedback system
  • Patient portal
  • Treatment follow-up call
  • Treatment follow-up email

Patient Services

  • Free assistance with arranging flights to clinic
  • Free assistance with arranging local accommodation
  • Free assistance with arranging visa
  • Free calls / telephone provided for patients
  • Free local transportation
  • Free online consultation

Free Services

  • Annual check up
  • Crown / bridge removal
  • Dental hygiene session
  • Free Wi-Fi (all areas)
  • Initial medical consultation
  • Own music can be played during treatment
  • Public transport less than 5 mins walk
  • Temporary crowns
  • Weekend appointments available (Saturday & Sunday)
  • Welcome pack provided / complimentary gifts
  • X-rays (all)
  • X-rays (intraoral only)

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