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Platinum Physiotherapy

4.2 GCR Quality Score (Learn More) | Quality Verified
Physiotherapy clinic in Kuala Lumpur, Malaysia. | 88 reviews | Ranked 1 globally.

About

The secret to our success in treating our patients efficiently to get quick results is our emphasis on thorough, spesific and accurate DIAGNOSIS. Platinum Physiotherapy offers specialized treatment for all kinds of physical pain including back, neck, shoulder and knee pain. We treat sports injuries and have successfully helped our clients to get back to their respective sports and lifestyle after injuries and pain. We also treat patients with neurological disabilities like stroke, Parkinson and

Accreditation: Unaccredited

Only the top physiotherapy clinics that have proven to be above international standards can qualify to be GCR Accredited.

Expertise: Expertise score 3.1/5 (+19% vs country avg) )

Doctors & Medical Staff

Languages spoken at the clinic include English, Tamil, Malay, Chinese, and Malayalam.

Doctoriconlarge
M Jeffry Sashitaran Muniandy (17 years of experience) years)
  • Bachelor of Physiotherapy (University of Teesside (GB))
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Theiva Kandhan Gangesvaran (4 years of experience) years)
  • Bachelor of Physiotherapy (Mahsa University College for Health and Medical Science (MY))
Doctoriconlarge
Malni Satha Sivamayam (3 years of experience) years)
  • Bachelor of Physiotherapy (Nilai University College (MY))
Doctoriconlarge
Vijay Thirac Kumar (2 years of experience) years)
  • Bachelor of Physiotherapy (Mahsa University College for Health and Medical Science (MY))

Top procedures at the clinic

This clinic specializes in following physiotherapy procedures such as electrotherapy, joint manipulation, and physical therapy along others with the technological support such as , ct scanner, mri, , and neuromuscular performance measurement devices for diagnosis., and a ergometer, anti-gravity treadmill, orthopedic shockwave system, energic therapy device, and k-laser items medical treatment facilities.

Electrotherapy
Joint Manipulation
Kinesiology
Massage And Soft Tissue Techniques
Musculoskeletal Disorders
Neurodynamics
Physical Therapy
Thermotherapy
Walking Therapy & Ambulation
Wheelchair Seating And Mobility Assessments

Feedback: Feedback score 4.9/5 (+22% vs country avg) )

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Latest reviews

By Messi (Published ago on )
Jeffrey is the BEST Physio in town. He can quickly get the t...

Jeffrey is the BEST Physio in town. He can quickly get the the bottom of what your pain/issue is and knows how to treat it. I take my children there and I go whenever I have an issue. I always feel better afterward and LOVE that he is so strong when stretching/massaging me but not to the point of pain. I highly recommend!!

By Kari (Published ago on )
Absolutely fantastic results from Dev at Platinum Physiothera...

Absolutely fantastic results from Dev at Platinum Physiotherapy. Highly recommended

By Vaughn (Published ago on )
It's been an incredible two years with Jeffrey and peaked in ...

It's been an incredible two years with Jeffrey and peaked in the last two months. Jeffrey and the Platinum physio team are incredible. Scoliosis is a quite a complex condition to deal with and Jeffrey has been phenomenal working to diminish the chronic pain that stems from the abnormal functioning stemming from the imbalances of my severe scoliotic spine. 2016 and 2017 became memorable years when I began to walk around pain free and we could even fine tune my my body so I can function at peak as an yoga teacher in alignment. This is due to Jeffrey's skill, knowledge, patience, efficiency, great sense of humor and most of all heart. In the last two months, when there was a misalignment caused by a seriously unfortunate mishandling of my body by another therapist, his empathy and willingness to help me overcome was the core of bringing me back to the centre. I am ever grateful to you - Jeffry and Platinum Physio team - I just hope after this review I can still get appointments.

By May (Published ago on )
Had my therapy sessions with Vijay last month. Vijay is a you...

Had my therapy sessions with Vijay last month. Vijay is a young yet knowledgeable therapist that you can trust on! He is extremely patient, friendly and helpful too. I had inflamed ligament on my right wrist which would cause me pain every time when I moved my wrist or typed on phone. Vijay did a thorough check for me and noticed that the cause of the pain was not solely because of the inflamed ligament, but also stubborned knots on my right shoulder. They don't only use machines at the centre, they also do manual massage to untie the knots, which I realised it's so much more effective! Went for only 5 sessions and all pain has gone! I'd highly recommend this place to any of my friends who need professional and affordable physiotherapy sessions.

By Huiying (Published ago on )
Very adequate treatment of my CTS by Mal. Through massage, el...

Very adequate treatment of my CTS by Mal. Through massage, electro and ultrasound therapy the pain is minimal! Thank you so much Mal!

By Geraldine (Published ago on )
All my pain points were detected & fixed at Platinum Physioth...

All my pain points were detected & fixed at Platinum Physiotheraphy. Good job & will certainly go back to Mal or Jeffrey who are professional & patient when dealing with their patients.

By Yasmin (Published ago on )
Excellent customer service and the sessions I had were very u...

Excellent customer service and the sessions I had were very useful in the recovery of my injuries

By Amsyar (Published ago on )
Googled up the best physiotherapy centre and i've got Platinu...

Googled up the best physiotherapy centre and i've got Platinum Physiotherapy. And they are right! Vijay, Mal and Jeffry are great, they are well knowledgeable. I had a broken tibia and fibula bones, had the surgery done and had this centre for rehab. I'm glad that I found this place, they help me with pain and movement. I can move so much better, and in so much less pain. Thanks Vijay, Mal and Jeffry �

By Fadzrina (Published ago on )
I was referred to Jeff of Platinum Physiotherapy by Prof Dr K...

I was referred to Jeff of Platinum Physiotherapy by Prof Dr Kwan. I was lucky that I had the best and timeous care by Prof Dr Kwan and Dr Chan at UMMC.

I was devastated to see my right arm which was badly dislocated and barely functional. I was deeply concerned but after my 1st session with Jeff, I felt much more confident. He put me at ease during my therapy session. Helping me with pain management and cracking jokes whilst trying to help me to achieve more range of movements.

When I first saw Jeff I could not do the simplest things that I used to do like buttoning up, wash my hair, opening the door or even bring food near my mouth...Today, just after one month after my fall and 3 weeks of therapy sessions with Jeff, my movement is back to "near" normal. I am so grateful for the professional care given to me and I know I will do better.

Jeff is a great therapist, full of kindness. The fall maybe painful and I cannot bare thinking about it even for one second but it also sheds love and hope in my life. I cannot help but think that GOD is really good. I feel the love, warmth and kindness of everyone who help me sail through this, in particular Prof Dr Kwan and Jeff.. Thank you..

By Cheerie (Published ago on )
 
1-10 of 31 recent reviews
GCR.org

Facilities: Facilities score 4.9/5 (+97% vs country avg) )

Medical Facilities

  • Neuromuscular Performance Measurement
  • Ultrasound & Electrical Simulator Unit
  • Orthopedic Shockwave system
  • Spinal Decompression Table
  • Energic therapy device
  • Diathermy Unit
  • Ergometer
  • Anti-gravity treadmill
  • K-laser
  • On-site AED (Automated External Defibrillator)
  • X-ray
  • CT (Computed Tomography)
  • 1.5T MRI
  • Muscle Stimulator
  • Interferential Therapy Unit
  • Ultrasound therapy unit
  • Transcutaneous Nerve Stimulator
  • Hydromassage unit
  • Magnetic therapy unit
  • Continous Passive Motion Unit
  • External Power Source
  • 3T MRI

Non-medical facilities

  • Air conditioning (all treatment rooms)
  • Bank / ATM
  • Beauty / massage / hair salon (in clinic)
  • Children play area (in clinic)
  • Cinema / movies played during treatment
  • Clinic has lake / beach / park access
  • Designated prayer / worship area
  • Disabled patient access
  • Free private parking
  • In-clinic accommodation without bathroom
  • In-clinic accommodation with private bathroom
  • Medical training room (in clinic)
  • Offsite accommodation available (free)
  • Pharmacy (on-site)
  • Post treatment relaxation room available
  • Restaurant / Cafeteria (in clinic)
  • Smoking area
  • Swimming pool / sauna / fitness / spa (in clinic)

Services: Services score 4.4/5 (+81% vs country avg) )

Patient manager

  • Available 24/7

Service Transparency

  • Aftercare sheets provided
  • Price list displayed clearly on premises
  • Transparent billing / Detailed invoices
  • Written treatment guarantee provided

Clinic communication

  • 24/7 telephone support
  • Active Facebook page
  • Active Instagram account
  • Active Twitter account
  • Active website
  • Active Youtube account
  • Automated SMS / Email reminders for appointments
  • Complaints / feedback protocol displayed clearly on premises
  • Patient portal
  • Self-appointment booking
  • TeleHealth Appointments Offered
  • Treatment follow-up call
  • Treatment follow-up email

Patient Services

  • Free aftercare provided in patient's country
  • Free assistance with arranging flights to clinic
  • Free assistance with arranging local accommodation
  • Free assistance with arranging visa
  • Free calls / telephone provided for patients
  • Free clinic pick-up service (from home, hotel, train station, airport)
  • Free local transportation
  • Free medical consultation provided in patient's country
  • Free online consultation
  • Free sightseeing tours
  • International insurance billing
  • Private ambulance flights

Free Services

  • Aftercare pack provided
  • Annual check up
  • Drinks available (Hot/Cold)
  • Flights
  • Free Wi-Fi (all areas)
  • Initial medical consultation
  • Own music can be played during treatment
  • Public transport less than 5 mins walk
  • Weekend appointments available
  • Welcome pack provided / complimentary gifts

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