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I don't know why there are bad reviews for this place! Everyone was very courteous and professional. Very clean and professional environment as well.
Love this place so much. I had my IUD put in here and everyone was nice and accomodating. The doctor who placed my was really understanding and made me feel comfortable and told me what she was doing. My mom goes here for her birth control and loves it as well.
I love this place. I lived in Georgia for a time before moving to Kent for college, and when I had to get a new birth control prescription in Ohio instead of Georgia, I made an appointment here. The staff were friendly and understanding, even when I told them I didn't have much money or insurance. Seeing a doctor and getting my first pack of bc pills only cost me $42 dollars. I would recommend this place to anyone looking for reproductive health care. And yes, their lobby is small.
Very unhappy! I was told certain things were free and that the majority of my visit would be covered by my insurance then to be hit with a bill larger than expected really sucks! I don't have the money to cover all the unexpected fees so now I have to figure out something. I've donated to this particular PP numerous times so to be caught off guard with this makes me so mad. I will not be back.
I asked multiple times prior to my appointment and during my appointment how much this would cost me. No one would even give me an approximation of how much my bill would be; all they would tell me was that I qualified for 70% off. A month later I got a bill for $150. I am a college student paying rent and buying food each month so this bill limited the amount of groceries I could buy for myself. In addition to this, the staff were all unpleasant and rude. The woman examining me had this disgusted look on her face the entire time and treated me like I was an idiot. I don't know about other Planned Parenthood locations, but I will never be going back to this one and I advise others to do the same.
I am a big supporter of planned parenthood. That said I will never go back to the office in Kent. They were the epitome of diagnosing patients in 15... Read more at Yelp.com.
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