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Post on behalf of Mr Baker......
I am a former patient of Paul Trembath, in my early 50s; I don’t have a Google Account, but I have given permission for my Email Review to be published.
I have been with Paul since 2005 until early 2017, and am now an ex-patient as I’m leaving Australia next month.
When I arrived in Australia I already had multiple crowns on my teeth, and felt I needed a surgeon better than average. I examined all of the advertisements for the other dentists in nearby suburbs (approx. 10-15), and the thing that particularly appealed to me is that Paul continues his education by attending ongoing courses. Either none, or very few other dentists stated that they did likewise; I can’t remember now, as it was so long ago, but I know it was very uncommon. And as I had no desire to ring other dentists and question them about their education, I decided to give Paul a try – because it made me feel better to know he is a person who is continuing his education in order to take better care of his patients.
That was a good (calculated) move by me . Paul has taken excellent of my teeth and my dental hygiene. I have been 100% satisfied with the dental care I have received over the last 12 years. In all these 12 years, I have never had any problems getting urgent or scheduled appointments, or any “weird” issues with unexpected payment amounts – as reported by one other so-called Reviewer.
I would very happy recommend Paul to any family who cares for the dental health of their family, and wants a dentist whose moral nature is such that he feels it important to continue his education to ensure that you get the very best care.
Mike Baker, 2017 March
I paid my first visit to this friendly dental staff today and was so impressed. Dr Trembath treated me. I found him highly skilled, very empathetic and caring, making me feel confident and comfortable throughout the visit. As a result, all my old dental phobia was gone! I will definitely be going back in the future.
My family have been patients here for a number of years and we are really happy with it. It's a quality practice and I know that we always get professional care and advice and the staff are great. I am especially impressed by the way the kids have been looked after. They have always been unfazed about a dentist visit, so well done Paul and team! I have never before posted a review, but wanted to share my comments. Just don't agree with the previous review - I know we are getting value AND quality.
I feel absolutely short changed.
I went to see this dentist hoping to be well care for professionally. The first visit I have charged $154, even though when I called it was only to cost $54 for an assessment.
I was told I had gum disease. I went to the second visit. I ended up paying $289 from $170 there abouts, when I asked the cost for their hygienist to clean my teeth.
After the second visit, I was told about a treatment plan which would cost me a further $600. Fustrated, I looked for another dentist. I have been able to pay most of the costs from my private insurance.
It is very nasty for dentists to take advantage of us in this way. I have never written a review of any organisation before. But I wanted to save others from my expereince.
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