I've accompanied my partner over the last 7-9 months on her multi-monthly visits to the Orthoclinic.
It's a complicated jaw problem, and despite the difficulties and risks encountered over the period of treatment, Dr Madsen and all his staff were always extremely professional, while maintaining consideration and compassion for our situation. In our experience, this is not a balance that many health care professionals manage to strike so well (if at all).
From the beginning to the end, Dr Madsen and his professional team always made me feel comfortable throughout the whole course of my braces treatment not once did I feel uncomfortable or intimidated. The level of skill and customer care at this practice is immaculate all staff are approachable and very caring. The practice is very modern, organised and is always in great condition. My teeth I felt were very crooked in the beginning, I was never one to smile with teeth showing. I never thought that I would have straight teeth. Now due to the staff at the Orthoclinic and Dr Madsen I'm so happy with my teeth!
I can't thank you all enough!!
Dr Madsen and his team were at all times, professional, polite, caring and provided the highest standard of care for my son. The facilities are spotless, welcoming, modern and designed to ensure that the patient feels comfortable and confident that they will be treated with the upmost of care. Highly recommend Dr Madsen with his warm and calm manner. Dr Madsen provides thorough explainations for all work undertaken and inspires confidence with his knowledge and professionalism.
Having suffered with a complicated jaw issue for some time, I was referred to Dr. Madsen at Orthoclinic, for treatment. I have since been under his care for 9 months now and I couldn't be happier. Dr. Madsen is a friendly, caring and thorough professional with an honest and flexible approach to his work and patients. The support staff at Orthoclinic are also absolutely fabulous and are always a pleasure to deal with. I cannot speak highly enough of the Orthoclinic team and recommend their services to anyone needing orthodontic treatment.
I could not be happier with my treatment at Orthoclinic. As a more "mature" patient I can truly say that having my teeth straightened was one of the best things I have done for myself and only wish I had done it years ago.
Dr Madsen is great! He is very professional, friendly and explains everything, including costs, in a thorough and detailed manner. His staff are so friendly, kind, patient and efficient. I certainly feel that Dr Madsen and his staff genuinely care for their patients.
My appointments always start on time and never have I felt rushed if I wanted to ask a question. The staff are extremely helpful in arranging appointments, dealing with my account and are always quick to respond to emails or requests for information.
The office is beautiful and modern and has a great feel about it.
If you are considering treatment - do it!! It's well worth the investment. I highly recommend Dr Madsen and thank him and his staff for giving me my new smile and a lot more confidence.
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