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Went to OrthoNY Urgent Care on Everett Road today. Was treated like gold! Receptionist was friendly and caring. Physician was on his game and took great care of me. The whole staff was great. Thank you OrthoNY Albany for taking care of my foot!!
Just wanted to say after reading these reviews in addition to Dr. Whalen's reviews elsewhere I dodged a bullet when referred to him by Dr. Buttaci. Dr. Tang in Latham could have been entirely avoided as well; he was rude, sexist, and refused to give me the botox injections Dr. Buttaci recommended and I lost a day's pay. Today I have new symptoms which sent me home from work in tears and all I have are flexeril and Motrin. I have not found a dr I completely trust to do all they can for me while I am on worker's comp here or anywhere else, and this is still better than Bone and Joint. Sad. I have been suffering since January and no relief is in sight. Pain management under the care of this practice is a joke and my dr is always late and in a rush to get out.
Beat place to go to. Dr suslak is a top notch professional dr with a great attitude who actaully cares. Id recommend him 100%.
I hadn’t read any reviews prior to my visit. I was sent here because I was in so much pain and my GP didn’t have an appointment available. Because it’s Urgent Care I expected a long wait. I stood waiting to speak to the receptionist for about 10 minutes. When it was my turn she was very friendly and empathetic, it put me at ease right away. I filled out the necessary paperwork and before I completed it I was called in. The nurse was friendly and had an air of concern. I had to have X-rays and the tech was also friendly and laughed when I made a joke about the paper shorts. A few minutes later a P.A. Named Eileen came in and worked her magic. There was nothing about this visit or the care that I received that could be perceived as negative. When you go to an urgent care office you should be prepared for a wait. It’s disappointing to read patients say they were not seen quick enough. To that I say “you know where you’re going so be prepared”. Let’s be real people, this isn’t fast food. Chill.
I should earn frequent flyer miles. Depending on what time you come in, yes there may be a wait but it's better than going to an ER. I've never had a problem with the staff.