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I have been coming here and I love my doctor. He is very up to the beat. And he explains everything to me..
So many people here are complaining about the wait or customer service. When I go to an urgent care, my only concern is the medical treatment I receive. I expect a wait when I'm going to a walk-in clinic. Anywhere you go you're bound to find someone who has poor customer service skills. I don't know about you, but I just want to feel better.
The doctor himself was amazing. But tbere is one girl...not even a lady at the front desk she's the youngest there. Who has the nastiest attitude I have ever seen at a doctors office. Long story short she couldn't find my disability papers and told me she didn't know what to tell me after she was the one who told me the day prior that she knows the Secretary was filing it out....wtf do u mean I don't know what to tell me THAT'S YOUR JOB. Sorry u actually had to get up to look for it. And it wasnt even done!
i don't think my doctor cared about me at all. he left the door open when i was talking about my medical issues, always seemed to be in a rush and barely listened to what i had to say, did not solve the issue i went to see him for AT ALL, and made me feel like i was small and weak for experiencing the pain i was in.
Worst customer service.the people at front desk no idea about cigna insurance this is rediculus
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