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I transfered to new horizons from Sunlife and they were wonderful! Everyone was kind and there were only two doctors seeing me, not someone new at every appointment. (I wish that was only a joke) I felt very comfortable with both of my doctors as well as the staff up front. They were all very helpful in answering any questions of mine, including the "silly" ones. I delivered at chandler regional hospital which was also a 5 star experience. Would recommend to everyone!! I am eternally grateful to my friend for recommending them to me.
Dr. Pass was very pleasant and seems like a a great Dr. Unfortunately he should look into getting a different front desk person. Possibly more friendly with better people skills. She makes scheduling impossible.
Front office is rude and trashy. I went in as a new patient and walked out immediately after receiving my "new patient" packet to fill out. I will be canceling my new patient pap scheduled for Monday. You will not get a warm welcome from the front office. It's a shame... Dr.'s should wipe out the 3 in the front and replace with eager and caring staff. I didn't make it to the back obviously, so I have nothing negative to say about the Dr.'s. The waiting room is put together nicely and looks great! If you are Dr. from New Horizon reading this, I'm sorry the front office is turning away new patients. I'm sure you would be more than welcoming.
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