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I have been a patient with Dr. Kemp for approximately 14 years or more; longer than I can remember, back when it was New England Eye Care; now Kemp Eye Care. He is very hospitable and an excellent doctor, very knowledgeable and also has very friendly staff in the practice. I would recommend him to anyone.
I have been a patient of Dr. Kemp for about 25 years. Yes, 25 years! I believe I was among his first patients when he joined New England Eyecare (now Kemp Eyecare). Not only is Dr. Kemp an exceptional doctor, he is an exceptional individual. He treats the person and not just the eyes or the symptoms. I recently relocated to New York City and, unfortunately, have found it too difficult to maintain being a patient in West Hartford due to geographical/transportation constraints. And, if I EVER had a significant problem with my eyes, I would do what I needed to do and go see him. I trust him implicitly and I will always consider him be to my eye doctor. Matthew D. Goetz
In my line of work I know many optometrists, and the one I go to is Kemp Eyecare. Dr. Kemp is extremely thorough and knowledgeable, and always takes the time to explain what he's doing and what he sees in every test he performs. I understand my eyes better through his care. And his staff are always friendly, accommodating and cheerful. They put the care in eyecare!
My entire family has been going to Dr. Kemp for several years. We’ve always received excellent service and care. Dr. Kemp is definitely one of a kind. That being said…. I have to tell this story. A few years back, our insurance had changed and at the time…Dr. Kemp’s office wasn’t accepting that type of insurance. We made the decision to go to another eye doctor that was accepting our insurance. Big, big mistake. We received mediocre service, a horrible selection of eyewear and a general feeling that this well-known Doctor’s office did not care. They just had a revolving door of patients and I was just one of many. I dealt with this awful service for 3 years. When my husband called and found out that Dr. Kemp did in fact accept our insurance, I was so relieved. My first appointment back was like coming home. And guess what? Dr. Kemp recognized me. Sure, I’m one of many patients, but Dr. Kemp takes the time to talk to his patients and you leave his office feeling like you are a friend. Not to mention, he's an excellent doctor and his selection of glasses and contact lenses is top notch! If you are in need of quality eye care, I highly recommend Kemp Eyecare. You will not be disappointed. --------------------------------------------------------- NOTICE: The information contained in this electronic mail message is confidential and intended only for certain recipients. If you are not an intended recipient, you are hereby notified that any disclosure, reproduction, distribution or other use of this communication and any attachments is strictly prohibited. If you have received this communication in error, please notif
My mom started me here some time ago. I been going since for about 11 years and plan to keep going. Service is great. The customer service feels genuine from the receptionist down to being helped with picking out your glasses. Dr Kemp is great as well. His practice overall has a very welcoming atmosphere.
Very Rude receptionist.....good luck getting an appointment to actually see Dr. After name change it's just gone down hill. I won't be back, just lost a... Read more at Yelp.com.
Patients rate their satisfaction with clinic facilities on average 4.25/5.
Patients rate their satisfaction with staff communication at the clinic on average 4.25/5.