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About

About New England Eyecare

Visit New England Eyecare ophthalmology (eye) clinic in West Hartford, United States - this clinic hasn't yet provided sufficient data to evaluate clinic quality & generate GCR score. Please see questions below that will help you to evaluate medical standards of this clinic.

Accreditation: Unaccredited

Only the top ophthalmology (eye) clinics that have proven to be above international standards can qualify to be GCR Accredited.

Expertise: Expertise score

GCR has not yet received sufficient expertise data from this clinic. To ensure you pick the right clinic you can ask one of the following questions:

  • Has the New England Eyecare been internationally accredited or received awards for medical its care?
  • How many years of experience has the staff? How long have they been working at the clinic? Which medical schools did they attend in West Hartford, Connecticut, United States?
  • Are the doctors onsite certified for their treatment specialties?
  • How many of such procedures does a clinic per year in West Hartford, Connecticut, United States?
  • When was this clinic founded? How many years of experience does it have?

Feedback: Feedback score

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Latest reviews

Thao,
1 day ago

Environment was clean, organized. All of the staff are respectful, approachable, and helpful. Dr. Kemp is knowlegeable, explains things well, and approachable as well. Tim, the person on the floor who helps you with your glasses, was great as well and in fact adjusted the glasses that I was wearing that day as they keep slipping down my nose. They are open late on Thursdays and open during Saturdays also, which is great if you commute far from work, you can actually make it back in time for an appt.

Source:
Thomas,
About 1 month ago

Kemp Eyecare is an excellent practice. I have been going to Dr. Kemp for over 20 years and have recommended him to my family and friends. He is professional and perceptive. During appointments he will explain what he is doing and why he is doing it. His staff is helpful, competent, and courteous.

Source:
Jeanne,
About 2 months ago

I have been a patient of Dr. Kemp since he first joined the practice when it was called New England Eyecare. Dr. Kemp is an outstanding eye doctor and I have a great deal of trust in him. He is warm, kind and courteous as a person and, as a doctor, he is professional and thorough. Dr. Kemp always takes the time to explain his findings. He always asks if I have any questions and, if I do, he spends as much time as needed to answer them and educate me. The staff at Kemp Eyecare are wonderful, too: The front desk manager (who always remembers my name no matter how long it's been!), the eye wear technician who literally has spent hours with me while I tried to choose a frame, and all of the other individuals that have worked there over the years. My children have been seeing Dr. Kemp since their first eye exam - for my oldest it was probably over 20 years ago. I have referred many friends to Dr. Kemp and they have been grateful to have found an eye doctor like him. I highly recommend this eye care practice and, especially, Dr. Kemp.

Source:
David,
2 months ago

I have been a patient of Dr. Kemp for about 25 years. Yes, 25 years! I believe I was among his first patients when he joined New England Eyecare (now Kemp Eyecare). Not only is Dr. Kemp an exceptional doctor, he is an exceptional individual. He treats the person and not just the eyes or the symptoms. I recently relocated to New York City and, unfortunately, have found it too difficult to maintain being a patient in West Hartford due to geographical/transportation constraints. And, if I EVER had a significant problem with my eyes, I would do what I needed to do and go see him. I trust him implicitly and I will always consider him be to my eye doctor. Matthew D. Goetz

Source:
John,
4 months ago

My mom started me here some time ago. I been going since for about 11 years and plan to keep going. Service is great. The customer service feels genuine from the receptionist down to being helped with picking out your glasses. Dr Kemp is great as well. His practice overall has a very welcoming atmosphere.

Source:
 
1-5 of 5 recent reviews
GCR.org

Facilities: Facilities score

Clinic has not yet provided us with data on it's facilities. To ensure you choose the right clinic, you can ask your doctor about:

  • Is New England Eyecare using all necessary state-of-art technology for the treatment on premises in West Hartford, Connecticut, United States?
  • Has staff been properly trained to use the medical equipment?
  • What is the purpose & accuracy of diagnostic testing?
  • Are there any associated risks with using these facilities?

Services: Services score

We are still missing data on New England Eyecare services. To get the best care available, always ask about:

  • Is there is a patient manager who will guide you throughout the treatment?
  • Are prices clearly communicated and is pricing transparent?
  • What is the average satisfaction of the past patients?
  • Has there been any litigation for New England Eyecare clinic in the past?
  • How do you address & help mitigate side-effects of the treatment?
  • What is the proposed aftercare plan?

Other nearby ophthalmology (eye) clinics in West Hartford (9)

Location

Address:

New Britain Avenue 1148 West Hartford 06110 Connecticut United States (Get directions)