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I don't normally write reviews, but Jeremy, our tech who helped me and my two kids, was absolutely wonderful. He was very polite and very kind and explained every question we had, and was very patient and gentle with my little one. Very satisfied with his customer service towards us. We will definitely be coming back!
I'm starting to think that these reviews are from people who were rude to the staff and in turn they didn't have the best experience. I called on a Tuesday,... Read more at Yelp.com.
Omg great people dont judge a book by its cover I'm so glad I didn't these people are the best
Dr. Keller was excellent! He was very personable and caring AND thorough. Laurie was awesome and friendly! She did a great job helping my husband and I get set up with our eyewear without any problems. Thank you Laurie and Dr. Keller!
I love the staff, they are the embodiment of customer service and will ensure you are out the door with eyes that are capable of seeing, but dear God if there isn't a worst selection of glasses in the Valley, then please strike me down. Prices are absolutely bogus, even for the kids lenses! Not to mention, they try to sell their lens with insurance, something about plastic lens to ensure them from breaking, anti glare, the transitional lenses that they push you to get, and it gets to a point where they are patronizing, honestly. When it totals up, you basically pay for another pair of glasses. I would NOT recommend anyone buy their glasses, their kids glasses, their grandmother glasses, from these stores due to their shady prices and inadequate selection.
The "manager" is rude. She has no respect and a very bad attitude. She said to me, and I quote, "This is my store, you dont need to come here again." This is a very bad location to go to. Don't go here unless you're ready to get into a fight with her.
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