I have had to send my glasses back twice. They do not call or communicate with me at all. My glasses were in. No call. Came in to pick them up. The prescription was incorrect. Waited again for my glasses to be sent out. I was out of town, my husband picked the glasses up. Again, wrong prescription. No word whatsoever about the glasses. I called the office. The manager wasn't in so no one knows what is going on. I still do not have my glasses. Not good on customer service
I recently had my first appointment at the Mint Hill location. Everyone was very professional and helpful. I had a full eye exam and I opted to pay extra... Read more at Yelp.com.