We thoroughly enjoyed our 2 night stay at Mercure Penrith. The reception/check in staff member was very professional and efficient. The room was excellent and the bed very comfortable. Breakfast was included in our package and provided a wide range of hot and cold foods which gave us a good start for the day. We will definitely stay again and recommend the Mercure to friends and family.
Great place to stay. Great location next to Panthers. So great entertainment.Refurbished comfortable rooms. Helpful staff great service. Highly recommended.
Efficient and friendly staff started the stay off perfectly. Room was good and as renovations are still being completed we assume the finishing touches required in our room (e.g. a flange around the shower head) will be completed shortly.
Though advised their would be some noise we did not her anything.
Would definitely stay here again.
The newly renovated rooms are nice and modern, with good finishes and attention to detail for a chain hotel. The bathroom is also newly renovated, and despite a bit of a clinical aesthetic, is clean and suitable. The bar in the foyer had good beer specials on basic craft ales, and the restaurants on property offer lots to choose from (the Italian place had great pizza). I'd stay here again happily.
Our room looked out to a concrete wall which we were paying $250 plus an extra $60 a night for a trundle bed. Absolutely overpriced considering also located in Penrith. I would expect this if I was staying in Sydney city center. Beds uncomfortable. Was like a dungeon. Also called 3 times previous to book in to make a reservation however was continuously told reservations were closed and someone would call me back when they open. How can a receptionist not make a booking?? No one ever called me back and then found res open hours were after 10am and before 4pm. Finally got through.
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