I went into the office to ask some questions pertaining to my insurance and procedures, and my general anxiety. The front office staff was excellent in answering all of my questions and even calming my nerves. I will definitely reach out in the near future to schedule my appointment. Thank you!
The service was great, I didn't have to wait long to be call in to get my service done. The dental assistant Maria was nice and knew what she was doing. Everyone was friendly and the service was great.
I went in to sign a release of my records so that I could transfer to another dentist. I was greeted by the girl at the front desk who was on the phone and had and had 2 people in front of me waiting. So I took a seat and waited for my turn. As I sat there I couldn't help but notice how busy this office was and only one person to handle it. Bottom line, I was really impressed by the repore she had with each and every patient that by the time it was my turn my reason for coming here had changed. No longer was I there to sign a record release but to schedule an appointment. This office had had a really drastic change for the better.
I normally dread going to the dentist because I've really never had a positive experience at any of my dental visits. Now, coming to this dental office is a completely different experience! Patricia is always sweet, willing, ready & knowledgeable to answer any and all questions I may have. In other words, she always goes above and beyond. I'm willing to bet that any and all patients that visit this office receive the best of care from Particia & all of the clinical staff! Stop on by & let their staff take care of you and and any dental needs you may have!
My first visit to Monarch Dental was today and it was a great experience my children were happy. Everyone was friendly, smiled they have a great team! You are greeted by Patty who is sweet with a welcoming smile!! I would recommend to friends and family!!
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