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About

GCR Expert visit

Visited by the GCR team in November 2016, the Imperial Dental Specialist Centre located in Bangsar Village of Kuala Lumpur, Malaysia positions itself as the no.1 choice for international visitors and the entire clinic (3 floors) is set up to cater especially to international patients.

The clinic founder, Dr. How is very committed to providing the best quality available and has therefore had the clinic pass various accreditations and international awards to drive the clinic to even higher quality levels.

In addition to the specialized medical staff, the clinic has a team of patient coordinators that provide a personalized service for each patient.

The GCR team was impressed by the investment into team training - the clinic has a dedicated training centre, has regular training and team-building activities.

International Ambassador Verdict:Highly Recommended

About Imperial Dental Specialist Centre

We are formerly known as How's Orthodontics & Dental Surgery. Then in March 2013, we renamed to Imperial Dental Specialist Centre. As an integrated beauty and aesthetic centre, Imperial Dental Specialist Centre presents as a one stop dental centre providing comprehensive solutions for the dental, skeletal and soft tissue as well as neuromuscular problems of the craniofacial areas in total dental care integrated with the total physical health of the body.

Accreditation

GCR Accreditation badge

This clinic has officially proven to have a level of expertise, facilities, services & patient responses well above current international clinic standards.

Learn more about the GCR International Accreditation.

Expertise: Expertise score 3.5/5 (+52% vs country avg) )

Key dental treatment metrics


Success metrics data are not available for this clinic.

Doctors & Staff

The clinic staff at Imperial Dental Specialist Centre includes range of specialists from variety of departments such as Oral Rehabilitation, Bio-Dentistry, Aesthetic and Cosmetic dentistry, Endodontics, Prosthodontics, Implantology, Cosmetic dentistry, Laser dentistry, Orthodontics, Periodontics, Dental Surgery, Pediatric dentistry, General Dentistry (Dental Assistant), Maxillofacial Prosthodontics, Oral and Maxillofacial Surgery, Paediatrics, and Conservative dentistry.

Languages spoken at the clinic include English, Cantonese, Chinese, and Malay.

Doctoriconlarge
Dr. How Kim Chuan (26 years of experience) years)
  • Bachelor of Dental Surgery (National University Of Singapore)
  • Master of Dental Surgery (Orthodontist)
  • Accreditations: FDI - World Dental Federation (International), MDC - Malaysian Dental Council (Malaysia), ICD - International College of Dentists Fellowship (International), and MDA - Malaysian Dental Association (Malaysia)
  • Specializations: Oral Rehabilitation, Bio-Dentistry, Aesthetic and Cosmetic dentistry, Endodontics, Prosthodontics, Implantology, Cosmetic dentistry, Laser dentistry, Orthodontics, Periodontics, Dental Surgery, Pediatric dentistry, and General Dentistry (Dental Assistant)
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Dr. Alice Wong (21 years of experience) years)
  • Bachelor of Dental Surgery (National University Of Singapore)
  • Specializations: Endodontics, Periodontics, Dental Surgery, Pediatric dentistry, and General Dentistry (Dental Assistant)
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Dr. Raymond Su Wei Siong (10 years of experience) years)
  • Bachelor of Dental Surgery (National University Of Malaysia)
  • Specializations: Aesthetic and Cosmetic dentistry, Implantology, and General Dentistry (Dental Assistant)
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Dr. Kong Sheng Earn (6 years of experience) years)
  • Bachelor of Dental Surgery (Penang International Dental College)
  • Specializations: Endodontics, Prosthodontics, Orthodontics, Periodontics, Dental Surgery, and General Dentistry (Dental Assistant)
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Dr. Stephanie Chong Mei Har (6 years of experience) years)
  • Bachelor of Dental Surgery (Penang International Dental College)
  • Specializations: Endodontics, Prosthodontics, Orthodontics, Periodontics, Dental Surgery, and General Dentistry (Dental Assistant)
Doctoriconlarge
Dr. Ariel Loke Phui Yi (6 years of experience) years)
  • Bachelor of Dental Surgery (National University Of Malaysia)
  • Specializations: Maxillofacial Prosthodontics, Endodontics, Dental Surgery, Pediatric dentistry, and General Dentistry (Dental Assistant)
Doctoriconlarge
Dr. Yew Kai shang (4 years of experience) years)
  • Bachelor of Dental Surgery (International Medical University (MY))
  • Specializations: Paediatrics, Aesthetic and Cosmetic dentistry, Endodontics, Conservative dentistry, General Dentistry (Dental Assistant), and Oral and Maxillofacial Surgery
Doctoriconlarge
Dr. Joanne Ng Pui Zhee (4 years of experience) years)
  • Bachelor of Dental Surgery (Penang International Dental College)
  • Specializations: Maxillofacial Prosthodontics, Endodontics, General Dentistry (Dental Assistant), and Oral and Maxillofacial Surgery

Top procedures at the clinic

This clinic specializes in following dental procedures such as dental implants, root canal, and dental bridges along others with the technological support such as cephalometric x-ray (ceph), panoramic x-ray (opg), 3d cone beam x-ray (cbct), on-site aed (automated external defibrillator), and oral cancer screening / velscope devices for diagnosis., and a hard laser, kcp (kinetic cavity preparation - painless drilling), apex locator, interoral camera, and soft laser items medical treatment facilities.

Braces / Orthodontistry
Dental Bridges
Dental Crowns
Dental Implants
Dental X-ray
Gum Disease / Gingivitis
Root Canal
Tooth Extraction
Veneers

Feedback: Feedback score 4.6/5 (+23% vs country avg) )

Imperial Dental Specialist Centre reviews

4.6 (178 reviews)
90% patients recommend clinic

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Latest reviews

Had a dr Wong, she conducted scaling and polishing in only 10...

Had a dr wong, she conducted scaling and polishing in only 10 minutes. there was no actually polishing and she didn't even clean my teeth well. what she instead did was use the pick on my gum far away from the teeth and cause bleeding. the whole time she was doing this she was yelling at her assistant. asked for a refund and they said they'd call me back today, they didn't. horrible horrible place.. do not recommend.

By Adam (Published 2 months ago on )
By Fiona , Malaysia (Published 7 months ago on Gcr star )
GCR Internationally accredited, award winning dental clinic -...

Gcr internationally accredited, award winning dental clinic - an ideal choice for medical travellers in malaysia.

By Daniel (Published 8 months ago on )
Definitely the worst dental experience of my life. Last Tue,...

Definitely the worst dental experience of my life.

last tue, my orthodontic retainer, which i have had on for 10 years, came off. i went on tue morning, had them removed, and an impression made for a new set of retainer. i had the new retainer fixed on fri morning.

3 nights later, i felt the retainer started becoming loose. by monday, i could only eat porridge as the retainer wire was clearly loose. after only 3 days! last night, as i was eating, i nearly choked on the retainer wire as it finally came loose.

this morning, i stepped in to have a new retainer put in. to their credit, this clinic did not ask for any additional payment for the retainer. but the doctor i visited today was horrid. definitely the worst dental experience i have ever had in my life. she asked me questions in a lazy manner, clearly uninterested in my answers. then she proceeded roughly to take off my retainer and put in a new one, her hand movements brusque and indelicate.

after this, she decided to clean my teeth, claiming that my gums are in a bad state. she was so rough, that i tensed up. and then she started shaking my lips several times, screaming at me to "relax! relax!" even as i was bleeding from my gums and tensing up at the rough treatment.

thankfully it wasn't too long before the "misery"-style treatment came to an end. i was hit with a rm150 bill for the pleasure of this experience, but i was past caring. i just wanted to leave, and swore to myself that i would never come to this clinic again.

By Ziad (Published 9 months ago on )
Nop,everything was great,

By Jeffrey , Malaysia (Published 9 months ago on Gcr star )
No comment. really happy with the service

By Maslinda , Malaysia (Published 9 months ago on Gcr star )
I am very satisfied

By Henglim , Malaysia (Published 9 months ago on Gcr star )
We waited for our turn for about 20mins. but when we got to s...

We waited for our turn for about 20mins. but when we got to see the doctor, he was really pleasant and made my daughter feel very comfortable. highly recommended for kids.

By Kashmini , Malaysia (Published 9 months ago on Gcr star )
Dentists who attended to my son over the 4 years time frame w...

Dentists who attended to my son over the 4 years time frame while he was on orthodontics brackets were gentle and patience. dr. how is very knowledgeable and professional. he had deboned and now has a beautiful set of teeth and a very handsome smile.

By Adeline , Malaysia (Published 9 months ago on Gcr star )
By Howtengli , Malaysia (Published 10 months ago on Gcr star )
 
1-10 of 87 recent reviews
GCR.org

Facilities: Facilities score 4.5/5 (+59% vs country avg) )

Medical Facilities

  • Cephalometric X-ray (CEPH)
  • Panoramic X-ray (OPG)
  • 3D Cone Beam X-ray (CBCT)
  • APEX Locator
  • Hard Laser
  • Intraoral Camera
  • Soft Laser
  • On-site AED (Automated External Defibrillator)
  • Laboratory: Lab: In the same town / city
  • Oral Cancer screening / VELscope
  • Individual Articulator (Face Bow)
  • Intraoral X-ray (Bitewing)
  • KCP (Kinetic Cavity Preparation - Painless Drilling)

Non-medical facilities

  • Air conditioning (all treatment rooms)
  • Cinema / movies played during treatment
  • Disabled patient access
  • Medical training room (in clinic)
  • Post treatment relaxation room available

Services: Services score 3.3/5 (+88% vs country avg) )

Patient manager

  • Weekdays & Evenings

Service Transparency

  • After-care sheets provided
  • Price list displayed clearly on premises
  • Transparent billing / Detailed invoices
  • Written treatment guarantee provided

Clinic communication

  • Active Facebook page
  • Active Youtube account
  • Online complaints / feedback system
  • Self-appointment booking
  • Treatment follow-up call
  • Treatment follow-up email

Patient Services

  • Free assistance with arranging local accommodation
  • Free Online Consultation
  • Free sightseeing tours

Free Services

  • Annual check up
  • Dental hygiene session
  • Drinks available (Hot/Cold)
  • Free Wi-Fi (all areas)
  • Initial medical consultation
  • Public transport less than 5 mins walk
  • Weekend appointments available (Saturday & Sunday)
  • Welcome pack provided / complimentary gifts

Other nearby dental clinics in Kuala Lumpur (9)

Location

Address:

Jalan Telawi 54 Kuala Lumpur 59100 Federal Territory of Kuala Lumpur Malaysia (Get directions)

Open hours:

Mon: 9:00 - 20:00
Tue: 9:00 - 20:00
Wed: 9:00 - 20:00
Thu: 9:00 - 20:00
Fri: 9:00 - 20:00
Sat: 9:00 - 20:00
Sun: 9:00 - 18:00