For treatment metric summary, we include only non-donor fresh embryo treatments with patients younger than 35 years old to ensure we can compare all clinics apples-to-apples on the same metrics as success metrics vary widely by each age group. The "Number of cycles" metric for summary category includes all treatments.
Very friendly and helpful staff and good nurses and doctors . it was exellent when i had to go into hosital for a few days.
Have had several appointments for bloods,x Ray, a scan, and to see the anethasist, all on time and without problems. My op is on Tuesday, so will reserve judgement till then. Ilhay staff I must say are first class. Had my op on 13th Sept. First class hospital. Nurse's spoke English. Room 5☆. Best op and recovery ever.
had to followup with an emergency visit over the weekend, and whilst the level of care was good, again the administration was a nightmare, trying to get even the simplest of information is like asking for a trip to the moon, once I have finished this course of treatment I am moving to Medimar in Alicante, where I was before, having come here only as it is approx. 40 Mins closer to get to, NOT A GOOD PLACE
The most useless switchboard telephone system I have ever encountered and for a hospital this is totally unacceptable.
Some nurse are really sweet but most of them is not and don't care about the patient. Especially the younger once and the once working night time can be horrible. If you don't speak Spanish DONT go here!!!! They don't care to help you understand and the don't care if they don't understand. If they have a problem with you, they can let you wait for hours for your pain medication. My advice, don't go to IMED Elche if you want good care! THEY DONT CARE (like my doctor on IMED said, we get paid either way)
Patients rate their satisfaction with clinic facilities on average 2.4/5.
Patients rate their satisfaction with staff communication at the clinic on average 2.4/5.