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Dr Aanderud is everything that a doctor should be. I had an excellent experience here. The staff and environment is great too. Both locations are great.
I go to the one in Troutdale. I love Karen, she is amazing. She treats me with care and kindness and most of all patience. I get botox and she takes the... Read more at Yelp.com.
Dr. Aanderud is the best in the whole wide universe! He is fast, affordable and knowledgeable! Operations that are super complicated and require multiple appointments with others, is a super easy to DR Aanderud who does them in a single appointment. Glad we have a real dermatologist that knows what he is doing, at the same time he understands us, the people, that cant afford insurance but forced to support ObamaNOcare ! Thank you Doctor Aanderud!
Paid $90 for a 5 minute appointment. The Dr sat 5 ft away from me the entire time and never even examined me and just said that it sounds like hormonal acne issue and prescribed me some pills and topical gel. Went to go to the pharmacy and the prescription was $500 to fill. Ended up not even filling the prescription because it was so expensive. I called the office and they realized they didn't even prescribe the generic brand, the nurse said she would look into it and give me a call back. I couldn't answer when she called but every time I called back they were too busy to talk to me and said they would call back another time... a year later and still no call.
My appointment went fine but the antibiotic they gave me was very hard on my GI tract so I called to see if there was a different antibiotic I could use that would be easier on me. I was told there was and that the nurse would talk to the doctor and call me back. That was on a Thursday morning. I never received a call back. I called again on Friday morning and Friday late afternoon. No call back. I called on Monday morning. No call back. Not even a call to tell me there was nothing else to change to. No new prescription was called into the pharmacy. I have never had a Doctors office NOT return a phone call. Very unprofessional.
Went in with my wife to have something checked during her appointment, was briefly checked as nothing was wrong. The doctor did not conduct a full body exam of my skin. The Dr. was pleasant and did good work on my wife. We have had a couple billing issues in the past so discussed them with the Dr., when we went to check out and the Dr. said that after paying we were paid in full and not to send us a new bill. We got another bill so we called in to discuss the bill and were met with a horrible attitude and terrible customer service. Janet R., the head of billing at the Clackamas location would not listen to my wife's explanation and when my wife did have a chance to speak, she was quickly interrupted and spoken to condescendingly and asked her age. She asked to speak to someone else and was put on permanent hold.
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