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I called twice to follow-up on a doctor referral for my wife. The lady who answered said they already got the referral and would call us back that same day. She never did up to this time. It's been almost 3 weeks. What an uncaring attitude. Booooooooo to your customer service !!!!!!
I have never had a more caring doctor than Terri Larkin. I have had so many doctors make me feel like they just want to get me in and out or like I'm wasting their time. I genuinely feel like she cares about my wellbeing and my happiness and that's such a refreshing feeling as a patient in the medical industry. I would recommend her to everyone woman I know.
I'm new to Arizona and I needed a family doctor and an OBGYN to go too! I was recommended to this place and was on hold for 45 minutes to book an appointment! I got a same day appointment. But still waited 20 minutes to be seen! I had booked an apt for a full exam and to have questions answers about my birth control. I was told to get undressed completely. When the doctor came in all she did was insisting on taking it out right away but she was certified to do it! She asked where my pain was and all she did was push on my bladder and told me to get dressed! I didn't get an exam or any questions answered! If your looking for a place to go please don't go here! They didn't do what I was scheduled for!!
I had an 8 AM appointment and they meet you in the waiting room get you all checked in via iPad and you make your payment right there. I saw physician... Read more at Yelp.com.
I LOVE working with Terri. She's fantastic. But the practice itself is aggravating as hell. Any time I need anything done they want to schedule as many appointments as possible to make more money. They wanted me in for a 2 week postpartum visit, a 6 week postpartum visit, AND an 8 week postpartum visit for birth control. I states I'd do one postpartum visit and they tried to argue about their polices. They also recently call me and said they wouldn't refer me to a urologist despite the fact that Terri had refereed me to multiple specialist since I started there.
I was very pleased with my care there during my 4th pregnancy. I opted to have my baby girl there and so my husband and I were able to come visit the unit before making our final decision to come there for my delivery. The staff there was very knowledgeable, and answer all my questions. My prenatal visits were nice too, I love the waiting room with the comfy couches, and movies for the siblings to watch. The staff is very friendly, and the OBs were all very nice and caring. I asked every single one of them that my husband deliver the baby with me and they assured me that if everything went smoothly they will let him catch her. They respected that wish on the day of delivery. The postpartum visit went well too and I would recommend this group of women to anyone.
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