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Everything was really good. For next glasses will go there with no doubts
Prime location in Zürich, but not as expensive as expected. Plenty of staff, helpful and welcoming.
Wonderful store. Excellent customer service, very helpful, natural behaviour and kind staff. Special thanks for TOBIAS JUNG; he immediately came to me and offered his assistance as in a shop like this suppose to. I am definitely buying my next pair of sunglasses here. Thank you all! 🙂
Use at your own risk if you want an English speaking assistant! I was given the wing prescription and when the glasses were finally made ended up returning them as they made it easier to see without glasses than with. The return process is very complicated and your mileage will generally vary depending on who you work with. One gentlemen I ended up being assigned to was great while another was really has no business working there. So be careful and do use the return policy if you ever need to! Oh and allow yourself a lot of time. They do take forever!
Fast, friendly and professional service. I especially like that small issues with my glasses always get fixed asap and usually without any cost. I like buying my glasses here.
So dämlich diese gefakten Strassenumfrage-Werbespots auch sind, so gut ist der Service bei den Fielmann-Optikern. Obwohl ich selbst nicht an einer... Read more at Yelp.com.
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