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I was referred to Dr.Bengall a couple of months ago by a friend, whom I am going to thank for the rest of my life. I have a long and painful history of problems with my teeth. I came to Canada 25 years ago from a country where dental care wasn’t a first priority. Very far from it. As a result I had multiple issues with my oral health. Throughout the years I’ve been to a few dental offices looking for a doctor who can help me solve my problems. My constant fear of having any kind of procedure was always there. Compared to my previous experience I was receiving much better service and thought that this is exactly what I was looking for. I simply didn’t know that it can be better.
The moment I walked into the office I felt like I met with my old friends. Warm, friendly atmosphere pleasantly surprised me. I was offered a cup of delicious coffee, had a tour through the facility and was introduced to the latest technology equipment in every room. But that was just the beginning.
Then I saw Libby (Director of Customer Care) who showered me with love and care. I immediately felt like I’ve known her all my life. Her warm touch, soft voice and beautiful smile work better than any sedation or pain killer, I guarantee you :).
Finally, I met with Dr. Jack Bengall. All three of us spent 1.5 hours!!! (free of charge) discussing my problems, the best way to deal with them and building a perfect plan on doing that. Next week I came back and spent another 1.5 hours (free of charge) listening to Dr. Bengall’s presentation including 3D imaging on TV screen and holding in my hands the dental impressions of my future teeth. I was impressed and amazed by the level of professionalism and patience of Dr. Bengall, who answered a million questions; and helpfulness of Libby, who was making notes, recording all the ideas.
The following week project has begun. Dr. Bengall’s assistant Helena, who welcomed me at 7:45 in the morning (the office usually opens at 8:00a.m.), made sure that I was comfortable, explained what to expect and sedated me. I don’t remember much about the procedure. I woke up like nothing happened. I can’t find words to describe the level of service and care I received in the VIP room afterwards. I was literally pampered. Before going home I received a bag with two bottles of Gatorade, pain killers, some other supplies and instructions on how to shorten the healing process. Anna, the receptionist, brought me home and didn’t leave until she was sure that I was safe.
Today I was at my “second home” again. The first part of our project is done! I felt no pain, fear is gone. I experienced nothing but total relaxation, pleasure and comfort. I’ve never been happier. Now I have no doubts that in a very short period of time I will look 20 years younger :) and will never be ashamed of my smile. By the end of the day I received a call from Dr. Bengall checking up on me!!! That's the golden standard of care everyone is raving about!!!
Many thanks to Dr. Bengall and the Team of skilled, efficient, professional, caring, kind, comforting and respectful people, who value their patients and think of them as members of their own family. Now I feel like part of it.
It’s better late than never to find your Doctor. I am lucky, I found one.
Now it is your time to decide if you are ready to put your health and well-being in hands of Expressions Dental Care. I assure you, you won’t regret it.
Expressions Dental Care is the most captivating dental environment I have ever had the pleasure of visiting. Your experience starts when you walk into the most beautiful dental facility, with the most beautiful team. Libby and Anna are the first to welcome you, and educate you about what to expect from your visit, and quickly make you feel at home. You soon meet Cathy, Michelle and Katherine, who are the most educated, gentle and thorough group of hygienist. Dr.Gould has always taken the time to accommodate and educate myself, and my family. She is a star, and has a heart of Gould :)! Dr.Bengall, I have no words! you are an amazing person, and you are an amazing dentist! you set the standard, and always keep pushing the bar! The addition of Janet as one of your assistants would make anyone want to come to the dentist, she is a rockstar! You and Libby have facilitated an amazing team, which in turn creates a dynamic dental office! Thank you for always taking care of myself and my family! Today’s visit made me a raving fan!
This is a wonderful dental office. All the staff are caring and understand any nervousness that you might have. The dentists are beyond exemplary. They are always making sure that you are feeling comfortable. I am so happy with all the improvements they have done on my teeth - just a beautiful job. I cannot see myself going to any other dental clinic.
I've been going to Expressions Dental Care since I've had teeth (so 30 some odd years) and in my experience there I have had nothing but the best of care. The entire team is caring and helpful. Dr. Bengall and Dr. Gould are fantastic.
While many people dread the dentist, Expressions Dental Care has made it so the Dentist is my favourite doctor to go to. They have suggestions and solutions to every problem, and they care about whether their treatment works or not, with follow up appointments and phone calls. I love going to the dentist, and would never dream of going anywhere else.
I don't normally write reviews, but when I do, I write for an honest, clean, professional and top-notch business. Dr. Jack Bengal extracted 4 wisdom teeth. I choose to take iv sedation. All I remember is the nurse asking me a few questions and I woke up with 4 less tooth. I had zero issues or pain after the fact. Another thing that I like is their check-in system all integrated through email & website. 10/10
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