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Erk Susan, DO

Obstetrics - Gynaecology clinic in Buffalo, United States. | 9 reviews

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Visit Erk Susan, DO obstetrics - gynaecology clinic in Buffalo, United States - this clinic hasn't yet provided sufficient data to evaluate clinic quality & generate GCR score. Please see questions below that will help you to evaluate medical standards of this clinic.

Accreditation: Unaccredited

Only the top obstetrics - gynaecology clinics that have proven to be above international standards can qualify to be GCR Accredited.

Expertise: Expertise score

GCR has not yet received sufficient expertise data from this clinic. To ensure you pick the right clinic you can ask one of the following questions:

  • Has the Erk Susan, DO been internationally accredited or received awards for medical its care?
  • How many years of experience has the staff? How long have they been working at the clinic? Which medical schools did they attend in Buffalo, New York, United States?
  • Are the doctors onsite certified for their treatment specialties?
  • How many of such procedures does a clinic per year in Buffalo, New York, United States?
  • When was this clinic founded? How many years of experience does it have?

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Latest reviews

I have been a patient with Dr. Susan Erk since 2005. I'm actu...

I have been a patient with Dr. Susan Erk since 2005. I'm actually sad to say that I will no longer be seeing her. Not because of her, she is the best OB/GYN I've ever had, because of her staff. On November 19th 2017 I found out I was expecting through a home pregnancy test. The next day I was cramping bad and called the office to be seen. Whoever answered at 9:03a.m. that day told me I cannot be seen until I'm 8 weeks along. First of all I just found out the day before, no idea how far along I am, plus I am cramping so bad I was in tears. She refused me to come in the office, proceeded to send me to the nurses voicemail and I had to leave a message. After leaving a message I proceeded to call a different OB/GYN which told me to come in to be seen immediately. The nurse from Dr. Erk's office did not return my call until 2:46p.m. in the afternoon. I love Dr. Erk but the staff is terrible, inconsiderate, rude, and don't care about their patients. I'm sad to leave Dr. Erk but I can't except this kind of treatment from staff.

By German (Published ago on )
She was the doctor for my two children at birth at 2007 and 2...

She was the doctor for my two children at birth at 2007 and 2009, she was really wonderful and caring doctor. I strongly recommend her and her husband as a doctor

By V. (Published ago on )
The office doesn't have a human answering calls. Instead you ...

The office doesn't have a human answering calls. Instead you get sent to voicemail land and good luck receiving a call back! I finally selected the 'Pay a Bill' option from the phone and got a human. Of course getting paid is #1 and everything else is not worth their effort to have a person talk to you. I don't care how great the doctors are, if the customer service sucks!!

By Rosemary (Published ago on )
Dr. Susan Erk is one of the best obgyns. She takes her time ...

Dr. Susan Erk is one of the best obgyns. She takes her time listening to you and is fully supportive of your decisions. Only downfall is the wait time can be long due to the staff spending time with other patients. I don't mind this since the staff is awesome. Quality over quantity wins.

By Akela (Published ago on )
They have been following up for a payment for a service taken...

They have been following up for a payment for a service taken by my wife—which has been already paid. Quite annoying to get mails from them every week asking for payments. We tried reaching them on call, which took us 100 attempts to get through as they never pick up. No EXEGERATION! The payment receipt was confirmed finally by them when we were able to get through finally. It turned out that initially they had entered the wrong birth date in their system, and so the records were not matched with the insurance company. Later when they did correct the system, the payment went through. We have a confirmation of payment made by the insurance company, YET we keep receiving mails from them asking for payments, which is quite annoying and unprofessional on their part

By Nishit (Published ago on )
Dr. Erk is an amazing OB. I cannot recommend her highly enoug...

Dr. Erk is an amazing OB. I cannot recommend her highly enough. She delivered my first child and is soon to deliver my second. She has the most kind,... Read more at Yelp.com.

By Lisa (Published ago on Yelp )
 
1-6 of 6 recent reviews
GCR.org

Facilities: Facilities score

Clinic has not yet provided us with data on it's facilities. To ensure you choose the right clinic, you can ask your doctor about:

  • Is Erk Susan, DO using all necessary state-of-art technology for the treatment on premises in Buffalo, New York, United States?
  • Has staff been properly trained to use the medical equipment?
  • What is the purpose & accuracy of diagnostic testing?
  • Are there any associated risks with using these facilities?

Services: Services score

We are still missing data on Erk Susan, DO services. To get the best care available, always ask about:

  • Is there is a patient manager who will guide you throughout the treatment?
  • Are prices clearly communicated and is pricing transparent?
  • What is the average satisfaction of the past patients?
  • Has there been any litigation for Erk Susan, DO clinic in the past?
  • How do you address & help mitigate side-effects of the treatment?
  • What is the proposed aftercare plan?

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