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About Delta Dental Plan

Visit Delta Dental Plan dental clinic in Boston, United States - this clinic hasn't yet provided sufficient data to evaluate clinic quality & generate GCR score. Please see questions below that will help you to evaluate medical standards of this clinic.

Accreditation: Unaccredited

Only the top dental clinics that have proven to be above international standards can qualify to be GCR Accredited.

Expertise: Expertise score

Key dental treatment metrics


Success metrics data are not available for this clinic.

Feedback: Feedback score

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Latest reviews

Everyone who is rating delta dental 1 or 2 stars is an idiot....

Everyone who is rating delta dental 1 or 2 stars is an idiot. All dental procedures have guidelines, if your idiot dentist was unaware of the guidelines and something wasn’t paid out- it’s their fault. If you scheduled a cleaning a week before the 6 mo to the day mark, it’s your fault. Benefits are what they are if something is covered great, if it’s not- it’s not. It’s your responsibility to call your insurance to see if something is covered or not and know your benefits before you agree to getting a major service done. The reps I’ve interacted with have been respectful and thorough, if you’re rude to a rep and don’t get the response you want to hear that does not justify a negative review.

By Emily (Published ago on )
They paid my cleaning in the fall, then in spring decided tha...

They paid my cleaning in the fall, then in spring decided that because I did not go to the dentist they wanted (who gets horrible reviews) they would not pay. They did not inform me and my dentist had to call and say they'd been stiffed. I called delta dental and they lectured me on using their dentists only. Worst service, will never use them again.

By Anna (Published ago on )
They are TERRIBLE, TERRIBLE, TERRIBLE!!! After approving the ...

They are TERRIBLE, TERRIBLE, TERRIBLE!!!
After approving the dentist's submitted treatment plan for a 4 quadrant deep cleaning, they reneged on paying, making the claim after the fact that the procedure had to be done on 2 separate days--something they didn't mention to the dentist or me. Delta Dental MA refused to pay after approving the treatment plan.
They refused to escalate this or allow me to file an appeal.
This company will get out of paying a claim anyway they can. DO NOT BUY A POLICY FROM THEM! It's throwing money away!

By Lori (Published ago on )
This is the absolute worst- basically a rip-off. The service ...

This is the absolute worst- basically a rip-off. The service reps. are rude, either intentionally misinform or flat out lie., some cannot be understood at all because they speak broken English. I purchased it, and was later told that it was the wrong plan. I was diligent in double checking with Delta and my Dentist. Nevertheless, I was informed by my Dentist that they did not accept the plan after my visit; and I had to fully pay out of pocket for a procedure that actually would have been covered. After having been hung up on, misinformed, lied to ("we don't have supervisors.") ad nauseum... I finally got an "ombudsman" who swore she would fix it quickly. Four months later I was still getting the runaround. There was a different story every time, including getting reproached and accused of being responsible for this myself. "I should have known." Finally I was told it was in "Tech" support. Apparently the Ombudsman put next years date on the policy and it could not be fixed. Ultimately, I gave up and asked for my premium to be returned. I wouldn't take it for free. They cost me a fortune in time. And as we know, corporations carelessly take and waste our precious time as though it were worthless.

By H. (Published ago on )
I subscribed for the Delta Dental MA personal plan when my wi...

I subscribed for the Delta Dental MA personal plan when my wife's work stopped offering dental insurance. The coverage and rates seemed fine. However, the customer service was abominable. It is almost impossible to pay using credit card, including an HSA card. Their online member site is a mess. I tried several times to get it set up, but it would never work. I called to tell them and there was some sort of glitch that froze my online account. They said they would call back. Never did. Tried again ... same thing. So I gave up trying. That was a problem when I tried to cancel the insurance. I went through the steps of sending a letter to cancel the insurance. Even called them to tell them (which you have to do but it does which they do not tell you that must do). Thought that was it. But no. Despite being told by customer service that I did not owe them anything and that I should ignore their bills, I kept getting bills. I guess you end up having to pay 30 days ahead. When I called again they explained this. I hoped to use my HSA, but they don't accept credit cards over the phone. Only over the online account. Very disappointing and time consuming to do basic things. I would not recommend Delta Dental of Mass.

By Charlie (Published ago on )
 
1-5 of 5 recent reviews
GCR.org

Facilities: Facilities score

Clinic has not yet provided us with data on it's facilities. To ensure you choose the right clinic, you can ask your doctor about:

  • Is Delta Dental Plan using all necessary state-of-art technology for the treatment on premises in Boston, Massachusetts, United States?
  • Has staff been properly trained to use the medical equipment?
  • What is the purpose & accuracy of diagnostic testing?
  • Are there any associated risks with using these facilities?

Services: Services score

We are still missing data on Delta Dental Plan services. To get the best care available, always ask about:

  • Is there is a patient manager who will guide you throughout the treatment?
  • Are prices clearly communicated and is pricing transparent?
  • What is the average satisfaction of the past patients?
  • Has there been any litigation for Delta Dental Plan clinic in the past?
  • How do you address & help mitigate side-effects of the treatment?
  • What is the proposed aftercare plan?

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Location

Address:

Medford Street 465 Boston 02129 Massachusetts United States (Get directions)