My experience at dds had been very good until earlier this year. i was charged and paid $3000 for periodontal work and my insurance provider said i was only responsible for just under $300. i was refunded $700 by dds. i complained to dds and expected a further rebursement based on my insurer’s estimate of my responsibility. dds not only refused to further reimburse me what i was owed, but lied to my insurer about the amount dds actually reimbursed me. i fought this for 8 months and dds refused to provide my insurer with details until only only recently. fortunately, my insurer saw the injustice done to me and reimbursed me a good portion of what dds owed me. shame on dds. shame!
Had a great experience as a new patient with dds group! went in for a regular cleaning with olga, a hygienist. very thorough with the teeth cleaning!! i don't think my teeth have ever been so clean! i then got recommended for a free consultation with the gum specialist. they are very gum focused here, something i had not experienced with my past smaller private practice dentists. the specialist recommended a scaling and root planning (deep gum cleaning). since i was moving from new york the following week and changing insurances i wanted to get it done right away after the consultation to get it over with. they were able to fit me in the day after for the gum deep cleaning appointment! it was not an emergency situation but they worked around my schedule, even as a new patient, which i really appreciated. go dds group!
Great appointment! isabel did a fantastic job with the cleaning and gave me some great advice about how to stay ahead of problems with my gums. thanks!
Amazing experience. dr eliot is thorough and hilarious. nilsa, the hygienist, did an awesome job cleaning my mouth. i never really review doctors, but i felt like i had to share with people what a great job the whole staff did for me. i highly recommend to everyone with teeth.
Long time patient - dds is great. two weeks ago i developed a gum infection, was in terrible pain. my regular dds dentist was on holiday but dds got me in the next day to see dr. elliott schreiber. he figured out the problem, took care of it, i was so grateful dds has a large team that can handle these emergencies quickly.
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