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Dr. Hoppe and his staff are wonderful. They are always friendly, helpful, honest, and caring. I wouldn't want to go anywhere else. I went there to get a second opinion after another dentist in the Austin area told me that I had 6 cavities! I did not, and I have continued to be a patient at Cypress Creek since that time several years ago. I can't say enough positive things about Cypress Creek Family Dentistry!
Dr. Hoppe is the most honest dentist I have ever encountered. His work is quick, efficient, and excellent. Over the years, I've been to numerous dentists and I really appreciate the skilled, swift manner of his work. Dr. Hoppe is an expert at giving numbing injections that don't hurt! He is very down-to-earth and involved me in the treatment decision without at all trying to "oversell" what needed to be done. The whole office puts you at ease and even keeps you laughing during procedures! I trust him completely.
This is a wonderful dental practice. Everyone is very professional yet very friendly. I highly recommend them.
This place is a prime example of why people are afraid of dentist. They are not friendly at all and have to send 10 year Olds to a specialist for a root canal. They are not a family dentist. It might work for adults. My son left in tears and nothing was done other than x-rays
I went to Cypress Creek Family Dentistry for a typical 6 month cleaning that was covered %100 by insurance. They told me that they would not clean my teeth without a "root planning" procure and they told me that such a procedure was covered by my insurance. I go to the dentist twice a year every year and I have never needed such a procedure, so I ask them to please just clean my teeth, and they say no. Now, months later I receive a nice letter from the Dentist saying that they have tried everything to get my insurance to pay for the procedure but can't and I owe them over $600.00! After talking to the insurance company, I find out that a procedure like this is unnecessary in my situation unless there is bone loss, which I had none. After discussion with the dental office, they refused to lower my bill and sent the bill straight to collections! Avoid this place for sure.
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