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I had an incredibly smooth experience, from scheduling onward. The entire staff were great, Dr. Biluna went above and beyond with my examination, ensuring that I had the best prescription possible. The level of service was refreshing, I wasn't rushed despite being their last appointment for the day. Details were given attention all around, and my vision is much better for it. Caroline was perfect, she helped me find two different frames that look great on my narrow face, which is not an easy feat! She was also honest and upfront on which lense options I should choose, and her knowledge of how to best utilize the available insurance discounts saved me around $300. I do not often bother to rate businesses, but these ladies have a winning plan. Great selection of frames for everyone, unlike the larger chains. Very friendly and easygoing, knowledgeable in their craft, and they offer discounts that keep the prices affordable. By all means, shop the competition as I did... chances are you'll want what Complete Family EyeCare has! Thanks again, ladies, you were amazing!
I did not want to get my new glasses from my current eyecare provider, so Google led me to Complete Family Eyecare and I could not be happier! I sat down with Caroline G. with my eyeglass prescription from my current provider and, after much handholding, questions and straight talk on her part, I selected my new frames/glasses. The frames were the first ones Caroline picked out for me (she really has an eye for what works). I went into CFE thinking I'd select a bland semi-rimless frame and regular lenses (not the progressive lenses I really needed) - and left with a really really flattering full frame (appropriate for my prescription strength) and perfectly crafted progressive lenses. I wear my glasses more than my contacts now and get lots of compliments. Thank you Caroline!
Diagnosed with early onset of glaucoma only 38 years old. Thankful for early detection to help prevent some damages it can cause. Best with any&all ages! Both kids and adults are made to feel welcome. Thank you to the lovely staff and Dr. Lippi for patience, understanding and tremendous support! J. Kerce
Made a first time appointment for an eye exam and filled out some paperwork. Arrived on the appointment date, waited approximately twelve minutes, received my routine eye exam, and purchased frames and lenses. The staff was very friendly, answered all my questions in detail, and the lady examining my eyes had minty breath. Five days after placing my order the glasses had arrived. They are exactly what I ordered, and they fit very well. Overall it was an uncomplicated and pleasant experience. Thanks.
Love this place! Dr. Lippi is very knowledgeable, friendly and answers all of my questions. Her staff members are happy, helpful, efficient and very customer service oriented. When my daughter first got contact lenses, they patiently spent over an hour with her until she was comfortable putting lenses in and taking them out. Office is clean, equipment up-to-date and overall it adds up to a five-star experience. Thank you!!
I went to get new contacts and had a great experience here. The eye doctor is really nice and professional, and the front desk staff were very friendly and... Read more at Yelp.com.
Patients rate their satisfaction with clinic facilities on average 5.0/5.
Patients rate their satisfaction with staff communication at the clinic on average 5.0/5.