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I was avoiding the dentist from a bad experience, not from here, I was overwhelmed with the exceptional customer service and customer care from everyone. I now enjoy going to the dentist, I love this place!!!
I have absolutely hated the dentist and I still do, but I have to say this is my favorite office so far. The hygienist I had about a year ago, knew exactly who I was and the last conversation we had even though months had gone by. Dr. Harrison takes pride in his work. He took his time on a my procedure and made sure I was doing ok along the way. Very friendly office atmosphere.
Great very clean office and medical rooms. Lashanda was my Dental Assistant and she was amazing. Made me very comfortable especially since I felt so vulnerable and insecure about my teeth. Dentist was great also made me feel very comfortable and took the time to answer all my questions. Will definitely recommend my friends and family!! Can't wait to start my treatment to get a beautiful smile.
Very convenient location. Dr. Harrison is fantastic. Staff is always amazing. Specifically today I was particularly nervous, but Lashanda did a great job engaging me in conversation to keep me distracted and calm while she did her thing. Thankful every time I go!
I wish I could give a better review as the doctor & staff were incredibly pleasant and thorough. However, the hygienist reccomened and insisted on a “deep cleaning” to which I refused as my insurance company doesn’t cover any of it (medications/ instruments/ labor). The hygienist continued to rudely insist and eventually recommend I reschedule (implying to a time when I could afford it).
At the practice I was at only 6 months earlier they made absolutely no such recommendations, or diagnoses. So there’s quite a discrepancy here.
Obviously something is wrong when she stated upon my initial visit “most insurance companies won’t cover it” leading to the question: is it really even necessary? I’m not educated about dentistry as much as she must be (and was never educated by the hygienist as to why this would be necessary) so I do not know the answer to that. No alternative cleaning methods were offered nor did she inquire about any other factors leading to my decision to refuse the procedure such as my sensitivity to the necessary antibiotics needed for the procedure.
Being the only hygienist at this location, I unfortunately now have to find another practice. Hopefully I can get cleanings at another location and see the doctor at this one.
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