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This is the absolute best dental office I have ever been to. The staff is super friendly and welcoming. Very professional dentists and dental hygienists. Kate was my hygienist, & she's the 1st and only person that didn't leave me in pain after a cleaning. I barely felt her floss!! Awesome awesome awesome!!
Beautiful office, friendly employees, and one of the best dental experiences I've ever had! Dr. Kevin also did some cosmetic dentistry on my front anteriors and people constantly tell me how beautiful my teeth are. He is compassionate, gentle, and a perfectionist when it comes to dentistry. Highly recommend!
My experience with this practice was wholly disappointing. I first tried making an appointment online, but, after several days with no call back, I made an appointment via phone. My appointment was scheduled for a Tuesday. The Thursday before the appointment, I received an automated voicemail reminder that included a phone number I could call to cancel if needed. The message included no instructions for confirming, and I had no further contact with the office (online, phone, etc.). When I arrived for my appointment on Tuesday, the receptionist told me my appointment had been canceled. The receptionist repeatedly insisted that I had canceled it on their system, to which I repeatedly replied that I had not. She finally mentioned something about the office being in the process of switching systems, so maybe that had something to do with it. I told the receptionist that I had driven 1.5 hours to get there, which apparently didn’t impress her at all, as they were preparing for lunch break. She told me I could come back the following day (i.e., make the 3-hour round trip again). My appointment was for a short consultation only, not some lengthy dental procedure. Since the appointment was canceled through no fault of mine, I can’t imagine they couldn’t squeeze in a few minutes for me after realizing I traveled such a long distance. If this is indicative of the importance they place on patients, I’ll look for another dentist.
I have been a patient at Carolina Dental for over 3 years. I found them on a google search specifically looking for TMJ relief. Dr. Kevin Stroller met with me and my husband and mapped out a solution involving retraining my muscles and relieving the headaches that are associated with pain. Being a vocalist, tightness in the shoulders, neck, and jaw are not particularly friendly and cause havoc during performances. The Staff was attentive and informative and called to check in every week during treatments. Now as an everyday patient for cleaning and maintenance their work continues to be extremely exemplary. I can't begin to say thank you enough.
I highly recommend this dental practice. I was greeted with a frirendly face and I did not have to wait long before the hygienist came and got me. Best cleaning i have ever had! The dentist was very nice and took the time to explain the treatment i needed. I will definitely be back!
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