I had a horrible billing experience. I was told I was in net work even after my insurance changed. I asked and gave my new insurance cards. We filled out the New insurance forms and they still billed the wrong insurance company then told me a month after my appt that I was out of network. Even though I asked on my way out of the appt "How much do I own" and was told you are covered at %100. I would never go back, their business end is terrible. On top of all this I was threatened with "we will just send it to collections if you don't pay" . Now the have switched their practice to Waterloo, IL and didn't send and letter, flyer, phone call or anything. Just left their patients in Cahokia Hi and Dry, and the office manager was rude. So unprofessional!
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