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I absolutely cannot stand going to this orthodontist. I would not even give it one star if I had the choice. The majority of people working here, especially the orthodontist themselves, have the worst attitudes. They are harsh when working with my teeth, and have dropped items on my face multiple times. They have left me sitting in a chair with a mouth piece in drying out my mouth and chopping my lips for over 45 minutes. I moved to a location over two hours away, and they refuse to relocate me elsewhere or to one of their locations that would be more convenient. They also have ASSURED me the space between my teeth would be closed, and how conveniently, they decided the VERY VISIT AFTER FINISHING MY PAYMENTS, that they now don't think my spaces will close. I assumed every orthodontist operated this way, with horrible attitudes and terrible service, but my boy friend who goes to a different orthodontist has gone with me multiple times now and is just as appalled as I am.
I have been going to this orthodontist for the past few years. I called today because my wire broke on my permanent retainer, and is painfully stabbing my gums. The lady was completely rude when I asked to be seen as soon as possible, and told me the soonest opening is 5 days away. Also she demanded that I have to pay 65$ over the phone before I can even make a appointment! I been going here for years but it seems they could honestly care less about their patients. I called another orthodontist and I got an appointment sooner and they'll charge me when they've taken care of me. Would not recommend this place to anyone who wants a orthodontist that cares about their patients.
It is a wonderful place to visit all the people that work there are down to earth and willing to work with you. I love going to Birmingham Orthodontist
Both of my daughters have been patients there for many years now. We have also went to a couple of their other offices. Everyone is always helpful, has a smile on their face and definitely great with children. I would recommend them to anyone who needs orthodontic work. They are the best.
All of the staff at the Hoover office were very polite and professional. They made the process of obtaining braces for our son incredibly easy. The financial part was easy and we were set up within minutes. Personally, I thought the pricing was well worth the care you get here and a lot lower than what I had expected. We are very pleased!!
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