Terrible! Gum infection from tooth cleaning. Dr. Rust said only once you get one that causes a dry socket it is a problem. He offered to SELL me some expensive mouth wash but to absolutely no responsibility, nor did he offer to refund the cost of the cleaning. No apology. No offer of help.
He continues to bomb me with emails and text messages saying it is past time for my appointment -- despite my repeated request to stop.
I will start posting one of these each time I get one. Today, SUNDAY morning I received both a text and an email.
Please stop Dr. Rust!
Always a very pleasant experience with Dr. Rust and staff. My kids love going! That says a lot. Had a small cavity filled today - no pain whatsoever. Dr is always very aware and makes sure you feel nothing. Puts you at ease!
Best dental experience I've had to date. Getting your teeth scraped with pointy metal sticks isn't on my list of fun past-times, but the dental hygienist was very gentle and made it all very tolerable. The dentist was friendly, caring and knowledgeable and all of the staff seemed really nice and helpful. Definitely coming back.
Excellent service all around! I was greeted as soon as I walked through the door. I was then immediately taken back and sat in the chair and was ready to go on time! The hygienist was friendly, professional and courteous she also took her time and made sure the cleaning was done right. Dr. Rust was warm and funny and ensured I was receiving top notch customer service. This was an excellent experience overall!
I am beyond impressed by Dr. Rust and his wonderful staff. Sarah was so thorough and so calming (especially for my first appointment in a while). I actually enjoyed my appointment. Dr. Rust sent me a letter before my first appointment explaining what would happen and with all the paperwork I needed to fill out. Jody was such a wonderful person to meet this early in the morning. I love the hours, I love the staff, I love the location, and I love that they accepted me as a new patient. Thank you so much!
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