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Was seen immediately for a tooth abcess felt very confident as I was a new patient. Returned for an extraction. Dr Burgess verry careful and concerned about my comfort and gave lots of practical advice. Highly recommend this dentist
As soon as you walk in the building you see smiles and hear laughter coming from behind the scenes. The staff are amazing and go above and beyond your expectations to make you feel at home and comfortable before, during and after your treatment. If you're needing an appointment ASAP they try their hardest to get you in that day.
Rude to me because of my disability and weight, after years of being a customer, being refused to be seen again due to my part of my disability, I understand the situation and respect why they had to make the choice, but it was handled terribly and after yrs of being with them I think I deserved a more personal explanation. But all I got was maybe five words telling me they won't see me anymore and not offering any other option for me. Also on a few occasions I have been charged twice for something I've had done and when questioned about it, was told it was right even tho a few weeks before I'd had exact procedure and was charged differently and also charged twice for a sedative and their explanation was because my visit was shorter than they thought they needed to make the money up some how so they charged extra to my private extras. Dodgy and rude.
Aimee is a terrible hygienist, the reason you don't feel a thing during her cleans is because she leaves all the deposits underneath your gums! She does a pretend clean and you walk out feeling great as she talks nice, but it is not the best for your gums. Do not go to beachside dental. I recommend you to go elsewhere with better work ethics where they will clean your teeth properly!
Had a checkup and a scale & clean and despite having some very sensitive teeth and some work that needed to be done I hardly felt a thing. The Hygienist said she would book me in for a filling and double book me with her to come back so she could finish the cleaning while still under anesthetic. She made the comment that they were 'big on customer comfort' which I must say I agree with after my first visit. Will be going back again for sure.
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