Had a problem with a lost filling - I got an appointment within 24 hours. Very helpful and lovely people at Envisage - they made my appointment a very positive experience. I would recommend them to anyone who is nervous about "going to the dentist".
Happy to keep going back. The hygienist I get actually give useful advice rather than a bashing about flossing more and the dentist is excellent too, she removed an old filling just this morning. They were also very understanding when I turned up half and hour late, indeed they were my wake call at 8.55am when I was already 10 minutes late for my appointment after the kids kept me up until 3am.
Envisage Dental's goal is to be "the most loved private dentist around" and I can honestly say they have absolutely hit the nail on the head. I have never had such a happy and positive experience.
I arrived terrified, incredibly nervous and hugely lacking in confidence and doing everything I could to hide my mouth. Every single member of staff without exception put me at ease, was kind and genuine, just astonishingly lovely people.
My dentist, Ben, cut through all the technical terminology to make a treatment simple to understand but most of all effective. Within 48 hours of my first appointment he had provided a solution that gave me my smile for the first time in 16 years and the confidence that the ultimate result was also simple & achievable. I was utterly overwhelmed by the kindness, positivity and professionalism of Ben and his team. I burst into tears on the spot, I never knew I could look this way (and this is just the temporary fix!!).
I am moving my entire family to this practice. Thank you Ben and Envisage, you are going to shake up the dental world if my experience is anything to go by and I am certain it is the same experience felt by all the other patients who come through your doors as you are all so genuine. Thank you, thank you. The only reason my mouth hurts now is simply from smiling this much!!! Didn't know it felt this good. You've changed my life.
I had choosen to look at an alternative dentist as I had terrible anxiety at my local dentist and as I had started thinking about getting my teeth straightened I found Envisage Dental. Any dental work has always petrified me and even the thought of having a checkup sends me into meltdown but praise where praise is due... Ben Matthews, Naomi, Hannah and the team at Alton have made my visits so much easier. the reassurance and comfort provided is nothing less then perfect.
They understood my anxieties, made me tea to settle my nerves and gave constant and thorough updates on what was happening and why which is so useful to a nervous patient like me.
The Receptionist has also been a delight to deal with working around my work to fit me in and a very sweet lady.
I personally cannot fault Ben as a dentist, the atmosphere is relaxed and friendly and I look forward to continuing my treatment with the Alton practice. I will be recommending this practice to all that I know.
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