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I was searching for an emergency dentist who could see me same day due to a painful abscess. I came across Alpha House and contacted them via the website leaving quite a desperate plea for help being in agonising pain and being 39 weeks pregnant. That morning I was offered a consultation even though I am not registered here and Lisa on Reception went above and beyond to make sure I was okay and understood procedure. Unfortunately on diagnosis there wasn't really much that could be done with me being 39 weeks pregnant but Mr Hussein prescribed me antibiotics, called through to the pharmacy and gave me clear and precise details on what to do once my baby makes an appearance. Wonderful place, wonderful staff. Really know how to look after there patients and make them feel at ease. Thank you so much
Everyone in this practice very friendly and caring, from the reception staff, dental nurses and hygienists through to Mr Hussein, who provides state of the art treatment in an extremely sympathetic and unhurried manner.
It is definitely a practice where the patient comes first: and they always do their absolute best for the long term health and appearance of your teeth. I have been coming to Alpha House for 6 years, and I have been delighted with all the work I have had done, which has included crowns and an implant.
I would recommend Mr Hussein and the Alpha House team to anyone looking for a kind and sympathetic dental practice where you and your teeth will be really well looked after!
I would most definitely recommend anyone to register wit Alpha House dental practice.
I have been a patient there for more than 10 years and even though I now live more than 60 miles away, I would never change my dentist!
Like many people, I could never say that I love going to see my dentist. As a result of past experiences I used to be very anxious whenever I needed to have treatment. Even a check up or hygienist appointment would get my hear beating faster. However, although I still worry a little going to the dentist no longer holds the same fear for me. I can put this down to a few things - the calm atmosphere, the sympathetic and respectful approach and, importantly, the utmost professionalism. I have always been extremely happy with the dental treatment I have received. I have found Mubariz to be a perfectionist and is 100% focused on completing the treatment to the best standard whether it is a simple filling or something more complex.
In addition, the level of customer service is obvious throughout the practice and this really makes a difference. I am always welcomed by name and the reception staff recognise me and I never feel like just another number, so to speak.
customer service Yes, I would definitely recommend Mubariz and his team to anyone.
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