From day one This place has been amazing. Everyone who works here has been kind and helpful at every visit and phone call. I went to another facility the first couple appointments I had and decided to transfer since I am all about customer service, this place definitely is customer oriented. The doctor, nurses, OM, ultra sound tech, and front desk ladies are all awesome! Thank you for making my first pregnancy something to remember in a positive way.
Dr. Bullero delivered my second baby at Banner Gateway, and has been my OB GYN doctor for nearly 6 years. This office has the friendliest, most efficient... Read more at Yelp.com.
Dr. Ballero is such an incredible doctor. If you're thrown off by the reviews about the receptionist, don't be. The entire office is great. DR. B deliveredmy first and I'll have her delivery my future babies as well.
Service was always polite and we went to this office many times throughout our pregnancy and every employee was professional and kind.
I have waited 10 years to be pregnant. It's been the one thing I have ever worked towards in the last decade. I am a friend to pee sticks, in hopes for a pregnancy. Of course they were never positive and I have taken them before my period before and still have had negative results. I decided to take another test this last Sat to find I am finally coming across the shocking surprise of a positive test.....three positive tests. When I called to make an appointment the Receptionist was very cold with her greeting and inquiry upon what I needed. When I told her that I needed to make a pregnancy Appointment she asked when my first day of my last period was and when I am suppose to start again. I told her. When she asked if I had done any tests, I had told her. She tells me that it wouldn't make sense to book an appointment when I haven't even missed my period yet. ( I am one day away folks...I can tell you right now, it ain't coming. ) I took three tests and they were all positive. They are designed to tell you 5 days or so before your missed period. Keep in mind, I before mentioned that i have taken tests before my period before and they have always been negative. She tells me its the hormones from my period. Im PCOS, my hormones aren't the same. She says I need to continue waiting before making an appointment. I just want this clinic to know I took my business else where, and they are willing to make an appointment for me. Even to just test me, which by the way most Regular Dr Offices can do. SO thank you for nothing New Beginning my A**. You should probably consider changing your name.
I am new this area and am 7 1/2 months pregnant. I called to schedule a meet and greet appointment at New Beginning and the receptionist started to argue with me about how they don't take my insurance. I got so irritated I just hung up, but if she would of shut up and listened to me she would have learned that I have two insurance plans and either can become my primary! The receptionist and front desk greeters are the face of the practice! I wonder how many other people have walked away due to this rude receptionist!