GCR™ Blog

News & best practices for the GCR medical & patient community

Patient Communication Trends in 2018

Kristina Fischerova | August 26, 2018

You probably realised that the patient communication is changing. In this article, we would like to take a look at the top patient communication trends, which has influenced the communication this year.  We would like to give you some great tips for enhancing your communication. Start…..

Read more

AI and the future of patient communication

Kristina Fischerova | February 2, 2018

Two 2018 trends underlie the drive toward upgrading the patient experience. At GCR in 2017, we’ve seen that: 1. Patients increasing move towards managing their own health decisions, and take more responsibility for their health decisions rather than solely relying…..

Read more

Script Every Patient Interaction

Daniel Coulton Shaw | April 3, 2017

We’ve discovered that most top GCR clinics script every patient interaction. Knowing what to say all the time greatly enhances every interaction with patients. Top scoring GCR clinics use staff meetings to review and role-play training scripts as these scripts…..

Read more