CROATIA: Poliklinika Bagatin – GCR™ Internationally Accredited in 3 medical types

In the middle of May 2017, the GCR team went to Poliklinika Bagatin for another accreditation visit, this time to a very tourist-friendly country – Croatia. In the capital city Zagreb, there is a polyclinic, which is located in two locations – in a downtown and in a high rise block which also serves as the “Double Tree” Hilton Hotel. Obviously, the clinic has a 4-5 star feel about it, and this newly built setup seemingly holds to all hygiene standards and is impeccably clean and bright. We would like to introduce to you the Poliklinika Bagatin  –  has officially proven to have a level of expertise, facilities, services & patient responses well above current international hospital standards and is GCR™ Internationally Accredited in 3 medical disciplines – Dentistry, Dermatology & Plastic Surgery.


All of 3 GCR certificates got into the hands of their proud owners that day

The Polyclinic’s premises are spread in the area of 900m² in total, consisting of 18 consulting rooms, offices and 2 operating rooms, where the dental center has an emphasis on aesthetic dentistry, oral surgery, implantology, and 3D diagnostics. Patients have access by lift either from the hotel or a separate entrance to go up to this large cosmetic clinic, which not only excels in the field of dentistry but other forms of cosmetic surgery and dermatology as well.

This clinic was founded 22 years ago by late Prof. Marijo Bagatin, Ph.D. and is now run by his three sons. Since then it has expanded to more than 70 members of staff and has treated over 9,000 patients from 20 countries. In less than 6 years, their marketing team managed to reach over 1,5 million views on their YouTube channel by uploading over 320 videos, receiving 100,000+ likes on Facebook and gaining more than 150,000 unique visitors to their own website.

You can see what you will look like after the cosmetic surgery thanks to VECTRA 3D photo-simulation, the only one accessible in the region.

It was a pleasure to hear that the clinic holds monthly training sessions for all staff called “The Bagatin Academy”, as well as various workshops, team building events and CEO panels for team questions.

When asked about what’s the main factor in the clinic’s success, the very kind team of Bagatin replied:

“Everything in Poliklinika Bagatin’s work is subject to our utmost important goal and business philosophy – the one where a client always comes first. The Polyclinic places a great emphasis on creating a trusting relationship between the patient and the doctor from the very first visit to the final stages of postoperative recovery.

Poliklinika Bagatin’s mission is to provide our clients with the highest standard of medical service using only the highest quality and world-renowned technology, accompanied by the highly specialized and educated staff, and a service level that is on par with five-star hotels and resorts. There’s no way the patients wouldn’t feel good during the treatment in such premises, with long-range view on most of the city. “

We are very happy to announce that Poliklinika Bagatin has proven to be above the international healthcare standards in all 3 types of medical treatment services that they offer. They are also the first clinic to be GCR accredited in the field of cosmetic surgery and dermatology.

You can visit the official website of Poliklinika Bagatin here to check out all their info including the downloadable price list, the guides for treatments and services provided as well as their “Ask the Doctor” and “Make an Appointment” web application platforms.

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